Leasing Consultant, Multifamily
About The Position
As a Leasing Consultant, you support the onsite management team and help create a positive first impression for visitors, prospects, and residents. You manage your success by meeting leasing goals, including occupancy and rent growth, while building rapport with prospects and residents. The role involves touring the property, promoting the community and apartment-home lifestyle, assisting prospects through the qualification process, preparing apartments for move-in, and providing service that supports resident retention. You also coordinate rental paperwork and perform office activities. The position operates in a professional office environment and includes travel between properties and buildings in varying weather conditions.
Requirements
- High school diploma, GED, trade, technical, or vocational school education.
- At least 1 year of related experience.
- Effective communication and customer service skills.
- Basic computer skills in a Windows environment.
- Courtesy and professionalism.
- Strong organization skills and ability to meet deadlines.
- Ability to follow company policies and procedures.
- Ability to work professionally as a team player.
- Ability to stand and walk for extended or continuous periods, ascend and descend staircases, ladders, and/or step stools, operate office machinery, and travel between buildings in varying outdoor weather conditions.
- Ability to travel up to 5% of the time.
Responsibilities
- Tour the property with prospects and answer questions about amenities, the local community, and the grounds.
- Promote the quality of the community and apartment-home lifestyle to drive leasing.
- Collect appropriate information and initiate background checks to help prospects qualify for an apartment home.
- Ensure apartments are prepared for move-in.
- Provide excellent service to residents and support resident retention.
- Organize and complete office activities and paperwork related to apartment rentals.
- Assist the leasing activities of the leasing staff.
- Perform other duties as assigned.
Benefits
- 120 hours of paid time off annually, prorated upon hire.
- 40 hours of sick time annually, prorated upon hire.
- Two annual volunteer days.
- 12 or more company holidays annually.
- Paid parental leave.
- Medical, dental, vision, and life insurance, plus supplementary benefit options including pet insurance and pre-tax spending accounts.
- Early access to pay.
- Company discounts program.
- Personal and professional development resources, including LinkedIn Learning.
- Employee Assistance Program and counseling services.
- Eligible employees may enroll in flexible spending accounts, health savings accounts, retirement savings plans, and disability insurance programs.
- Competitive pay.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
