Leasing Consultant

LR Management • Grand Rapids, MI

24d

About The Position

LR Management is seeking a dependable, hard-working Leasing Consultant with sales experience to help prospective customers find a home and provide thorough service to renters. The role involves presenting apartments and amenities, building rapport with tenants, and supporting the management office with administrative work. The successful candidate is organized, able to multitask, works well with others, and has strong people skills, a positive attitude, and the ability to work independently. This is a fast-paced role where responsibilities vary from day to day.

Requirements

• Previous sales experience, including retail sales experience.
• A minimum of two years of experience in leasing, hospitality, or administrative work.
• Experience with Yardi and CRM.
• Excellent problem-solving and communication skills.
• Ability to multitask during busy periods.
• Organized, dependable, and hard-working, with strong people skills and a positive attitude.

Nice To Haves

• Associate degree preferred.
• A high school diploma or GED with verifiable Leasing Coordinator experience may also be considered.

Responsibilities

• Present apartments and amenities positively to prospective tenants.
• Build rapport with current and prospective tenants and provide personalized service.
• Prepare and execute lease agreements and addendums in accordance with property standards and regulations.
• Maintain apartment availability and unit status records.
• Monitor use of community facilities, including laundry, mail, guest cards, and the fitness center.
• Partner with the Maintenance team to help ensure the property is maintained effectively.
• Screen prospective tenants for eligibility.
• Oversee and coordinate new-tenant orientation.
• Assist with office and clerical tasks, including answering phones professionally and courteously.
• Follow up on service requests as needed.
• Accept rent payments, security deposits, and other applicable fees.
• Maintain and store documentation securely and effectively.
• Inspect properties when tenants take occupancy and when they vacate.
• Liaise with tenants to provide information and address complaints and concerns.
• Work independently and as part of a team.

Benefits

• Competitive compensation.
• Health, vision, and dental benefits.
• Voluntary benefits to meet employees’ individual needs.
• 401(k) with company match.
• 15 days of accrued PTO per year.
• Employee training and certification assistance.
• Career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED