Leasing Consultant

Highmark Residential, LLC•Wilmington, NC

About The Position

The Leasing Consultant is responsible for implementing the leasing and marketing program, promoting a positive image of the apartment community, and assisting management with resident programs and retention. The role includes helping prospective residents find a home by touring the community, processing applications, and preparing leases, as well as planning resident events, collecting rental payments, conducting campaign research and reporting, and supporting retention. The Leasing Consultant is expected to maintain a closing ratio that meets current property expectations.

Requirements

  • Customer service or sales experience.
  • Valid driver’s license.
  • Excellent verbal and written communication skills.
  • High school diploma or equivalent.

Responsibilities

  • Implement the leasing and marketing program.
  • Promote a positive image of the apartment community.
  • Assist management with resident programs and retention.
  • Tour the community with prospective residents.
  • Process lease applications and prepare leases.
  • Plan and attend resident functions.
  • Collect and secure rental payments.
  • Conduct campaign research and reporting, and support retention.
  • Maintain an acceptable closing ratio based on current property expectations.

Benefits

  • Competitive pay for the market.
  • Monthly bonus opportunities for all site associates.
  • 30% associate rent discount.
  • Medical, dental, and vision benefits beginning the first of the month following 30 days of full-time employment.
  • Company-provided life insurance.
  • Short-term and long-term disability coverage.
  • Flexible Spending accounts.
  • 401(k) eligibility after 90 days, with a 4% company match.
  • Professional certification and tuition reimbursement.
  • Vacation, sick, and personal time off available after 90 days.
  • 10 paid holidays.
  • Paid parental leave.
  • Continuous professional development and regular career progression sessions.
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