Leasing Consultant

Weidner Apartment Homes•Moreno Valley, CA

19d•$22 - $24•Onsite

About The Position

The Leasing Consultant coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy and revenue retention goals. The role involves communicating with prospective and current residents, providing excellent customer service, presenting apartments and community amenities, and supporting applicants through the leasing and move-in process. The successful candidate is energetic, detail-oriented, accountable, trustworthy, and able to manage time effectively while working with residents, associates, and vendors.

Requirements

Prior customer service experience.
Complete tasks safely and efficiently.
Ability to work in a fast-paced environment and motivation to learn and contribute daily.
Ability to provide clear, professional directions in person, over the phone, by email, and by text.
Follow the company’s Mission, Vision, and Values and comply with company policies and procedures, Fair Housing requirements, and applicable local, state/province, and federal laws.
Prompt and regular attendance; comply with the company dress code or uniform requirements and maintain a professional appearance.
Ability to work effectively and cooperatively in a team environment and/or independently.
Ability to work outside normal scheduled hours as needed.
Willingness and ability to be assigned to other company properties as needed.
Working knowledge of English; detail-oriented and well organized.
Agree to a criminal background check and sign an agreement for voluntary drug testing.
Have access to a personal vehicle and/or reliable transportation at all times.
Maintain a valid, unexpired driver’s license, vehicle, and vehicle insurance that match the country of employment.

Nice To Haves

Experience with Microsoft Word, Excel, PowerPoint, and Outlook.
Yardi and Paycom experience.

Responsibilities

Walk the marketing tour path and open target viewing apartments; ensure apartments, model homes, and community amenities are clean and rent-ready.
Respond promptly to resident and prospective resident calls and emails.
Answer incoming calls, convert phone inquiries into walk-in traffic, and set viewing appointments.
Tour prospective residents with energy and enthusiasm.
Facilitate the application process at the end of tours to support successful leasing.
Review and process applications immediately upon receipt.
Communicate with applicants promptly and respectfully after receiving application results.
Follow the Weidner Move In Experience with approved applicants.
Maintain and follow up on traffic in the queue.
Shop competitive properties at least monthly.
Adhere to daily marketing and leasing strategies.
Ensure market-ready apartments, common areas, and amenities are clean and maintained daily to company quality standards.

Benefits

Medical, dental, and vision insurance for eligible on-site employees.
Employer-paid basic life insurance.
Employee Assistance Program offering confidential personal, financial, and legal support, including up to three sessions at no cost.
401(k) retirement plan with company matching of up to 4% of eligible income.
Opportunities to earn leasing commissions and/or semi-annual performance-based bonuses, depending on position, tied to community performance.
Vacation accrual, with no waiting period to use accrued vacation.
Sick time accrual, with eligibility to use accrued sick time after 60 days of employment.
Nine company-designated paid holidays annually.
Employee apartment discount at company communities, subject to availability and community guidelines.
Company-provided maintenance uniforms.
Continuing education reimbursement after one year of employment, up to $2,500 per year for approved courses or certifications.
Opportunities for professional growth and advancement.