LEASING CONSULTANT - The Grove at Perry

Royal American Companies•Perry, FL

2d•$17 - $19

About The Position

The Leasing Consultant works under the direct supervision of the Community Manager and/or Assistant Manager. The role supports the development and implementation of advertising, special promotions, resident services, and marketing, and is responsible for leasing the property. The Leasing Consultant establishes and maintains relationships with prospective and current residents and is expected to demonstrate excellent attendance and communication skills, build lasting business relationships, and act professionally. The position includes customer-facing leasing and resident support, administrative tasks, property marketing, and assistance with day-to-day operations. The Leasing Consultant may also perform other duties requested by a supervisor.

Requirements

High school diploma or equivalent.
Excellent attendance.
Excellent customer service skills.
Strong written and oral communication skills; ability to communicate verbally, in writing, and by reading in English.
Ability to work a flexible schedule, including evenings and weekends.
Professional work ethic and appearance.
Ability to travel for property business.
Government-issued state ID, or a valid driver's license if required by Management based on location, property, or business needs.
Ability to access all areas of the property's grounds and structures, including multilevel structures, with or without the aid of an elevator.
Ability to work with a computer for at least seven hours daily, either standing or sitting.

Nice To Haves

Proficiency in One Site.
At least one year of property management experience.
Experience in affordable housing, Tax Credit, HUD, and/or Rural Development.

Responsibilities

Create a positive, welcoming, and supportive environment for residents, visitors, and community associates.
Assist with the development and implementation of resident services programming, advertising, and special promotions.
Use the maintenance software program to enter and track service requests.
Help attract, screen, and select prospective residents in accordance with applicable federal, state, and governing-program laws and regulations and the established Resident Selection Criteria.
Prepare market surveys and traffic reports.
Manage the lease renewal process.
Determine the needs of prospective residents and lease the property.
Prepare lease packages and collect late rents and other monies due to the property.
Assist with move-in and move-out processes.
Answer the telephone and greet prospective and current residents pleasantly and positively.
Respond to calls from the corporate office and calls related to property operations.
Contact guests by phone and/or email within 24 hours or less of their initial visit and send thank-you cards.
Perform housekeeping duties as needed.
Travel locally as needed for property business.
In the absence of the Community Manager or Assistant Community Manager, assist with emergencies, log resident service requests, inspect vacant apartments, and perform related tasks.
Open the model apartment for tours and complete daily inspections of the tour route and model for appropriate curb appeal.
Communicate with applicants, residents, vendors, and supervisors by email, phone, or in person regarding day-to-day property operations.
Perform other duties as requested by a supervisor.