Leasing Consultant

BNE Real Estate Group•Jersey City, NJ

6d•Onsite

About The Position

BNE Real Estate Group is hiring a full-time, onsite Leasing Consultant at The Encalve Collection, its largest luxury portfolio in Jersey City, New Jersey. The role focuses on meeting community occupancy goals, improving resident retention, building relationships with current and prospective residents, and supporting a welcoming community experience. The Leasing Consultant uses sales and customer-service skills to attract new residents and encourage lease renewals while responding to resident needs and contributing to the success of the community. The position includes marketing and leasing activities, property and apartment tours, application and lease processing, resident communications, administrative reporting, property presentation inspections, and support for resident relations and safety. The required schedule is Tuesday through Sunday, 10 a.m. to 6 p.m., and may change based on business needs. Overtime may be required to complete assignments or projects.

Requirements

High school diploma or equivalent.
At least one year of property-management experience.
Valid New Jersey real estate salesperson license.
Strong interpersonal skills.
Proficiency with computer programs, including Microsoft Office and Yardi.
Ability to work with minimal supervision.
Strong organization and time-management skills.
Knowledge of rules, regulations, and laws regarding property management.
Strong customer-service orientation.
Regular and punctual attendance.
Ability to work overtime as required to complete assignments or projects.
Ability to comply with company policies and procedures.

Nice To Haves

College degree.

Responsibilities

Meet or exceed budgeted community occupancy and leasing goals, and reduce vacancy loss through immediate move-ins and other strategies.
Maintain current knowledge of the market and competitors.
Maintain a professional, friendly, and inviting leasing-center atmosphere.
Walk the property daily to inspect the leasing path and the presentation of signage, lobby, leasing center, amenities, model homes, common corridors, and made-ready homes; alert upper management to issues.
Record customer traffic and leases daily in Yardi, and prepare and distribute daily and weekly leasing reports to upper management.
Meet and qualify prospective residents, collect guest-card information, and conduct property and apartment tours.
Ensure Fair Housing and company-policy compliance during leasing presentations.
Answer phones promptly and courteously, record prospect calls and visits, and follow up with prospective residents daily.
Maintain acceptable call-to-visit and visit-to-application closing ratios.
Complete lease paperwork, verify applications using credit-check services and the online application portal, maintain application-criteria compliance, and prepare accurate lease packages promptly.
Assist residents with lease signing, move-in orientation, and apartment inspections as needed; prepare and distribute lease renewals.
Inspect made-ready apartments at least three days before scheduled resident move-ins.
Prepare resident and prospect correspondence, maintain complete resident files, and maintain general office files.
Attend scheduled owners', staff, and resident meetings as required, and complete other duties assigned by upper management.
Receive and report service calls promptly, review outside and intra-company correspondence, and assist with prospective-resident complaints as directed by the Property Manager and/or Maintenance Manager.
Assist with planning and executing resident functions as required.
Learn and ensure compliance with company and local, state, and federal safety rules; ensure unsafe conditions are corrected promptly and direct staff to follow a safety-first principle.
Maintain regular and punctual attendance and comply with company policies and procedures.