Leasing Consultant (Mira)

Mark Taylor Residential•Tempe, AZ
•Onsite

About The Position

Mark-Taylor is hiring a Leasing Consultant at Mira in Tempe, Arizona. The role represents Mark-Taylor and delivers exceptional customer service to current residents and prospective residents at one of its apartment communities. The anticipated base pay is $20.00 per hour, with eligibility for bonuses based on achievement of operational metrics. The position requires at least one year of sales or customer service experience and strong customer-care, communication, time-management, and organizational skills. An associate and/or bachelor’s degree is preferred. Employees undergo pre-employment screening, including drug testing. Housing discounts are subject to availability at each community; listed benefits are offered to full-time employees.

Requirements

  • At least one year of sales or customer service experience.
  • Ability to resolve conflict and provide a high level of customer care.
  • Excellent verbal and written communication skills.
  • Time-management and organizational skills.
  • Goal-oriented, self-starter work ethic.
  • Proficiency with Microsoft Office Suite.
  • Basic understanding of written and verbal English.
  • Employees must undergo pre-employment screening, including drug testing.

Nice To Haves

  • Associate and/or bachelor’s degree preferred.

Responsibilities

  • Greet prospective and current residents and provide an exceptional experience throughout their interactions with the community.
  • Conduct detailed, informative tours for prospective residents.
  • Guide prospective residents through the complete application process and follow up with future residents regarding their status.
  • Create positive experiences for future and current residents through email, telephone, in-person, and other communication channels.
  • Maintain resident files and accept rental payments.
  • Manage apartment availability and pricing.
  • Promote a high-quality community experience for residents and fellow employees, taking ownership of the property’s curb appeal, attention to detail, resident experience, and overall culture in accordance with Mark-Taylor’s brand standards.

Benefits

  • Employee rent discounts, subject to availability at each community.
  • Access to Mark-Taylor amenities.
  • Employee appreciation events.
  • Opportunities for career growth.
  • 401(k) with company match.
  • Paid time off, sick time, holidays, and volunteer time.
  • Comprehensive medical, dental, and vision benefits.
  • Bonuses based on achievement of operational metrics.
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