Leasing Professional - Mira Crystal Lake

Greystar•Port Orange, FL
•$18 - $20•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. This position is for a stabilized, 288-unit garden property and includes a schedule of Monday through Friday with rotating weekends. The position performs sales and leasing activities, prepares apartments and lease documents for move-in, develops and carries out marketing activities, tracks leasing activity and resident information in property management software, and maintains the quality of the community’s leasing areas and show units. It also follows up with prospects and residents, supports lease renewals, and responds to resident and client/owner concerns. The role requires applicable state and local licenses or certifications and a valid driver’s license to operate a golf cart on the property. The hourly range is $18.00–$20.00. Additional compensation may include onsite-position bonus programs. The posting describes benefits for full-time employees, including medical, dental, vision, disability and life insurance; paid time off and holidays; onsite housing discounts subject to availability; a paid sabbatical; a 401(k) match; paid parental leave; fertility benefit reimbursement; an Employee Assistance Program; and optional insurance and legal plans.

Requirements

  • Hold all licenses and certifications required by state and local jurisdictions.
  • Have a valid driver’s license to operate a golf cart on the property.
  • Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Be able to work indoors and outdoors in all weather conditions.
  • Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
  • Be able to work a flexible schedule that includes taking call during evenings, weekends, and holidays.

Responsibilities

  • Perform sales and leasing activities to achieve revenue and occupancy goals, including greeting and qualifying prospects, conducting community tours, showing apartments, processing applications, conducting credit screening and criminal background checks, preparing lease and move-in packages, and supporting move-in and lease signing.
  • Inspect apartments before resident move-in, confirm they are move-in ready, and coordinate outstanding work with the maintenance team.
  • Monitor market and competitor conditions; develop and implement short- and long-term marketing plans and follow community policies for concessions, specials, and other occupancy programs.
  • Design and execute marketing activities to generate traffic, including resident referral and employer outreach programs, internet marketing, and community-specific marketing programs.
  • Use on-site property management software to track apartment availability and leasing activity, manage resident and prospect data, and record demographic and other resident information.
  • Maintain show-quality standards by inspecting marketing corridors and leasing tours, communicating maintenance needs, merchandising show units, models, and amenities, and preparing the leasing office for daily activities.
  • Follow up with prospects and new residents to support satisfaction and finalize leasing or renewal decisions.
  • Support the lease renewal program by preparing renewal letters and packages, contacting residents before move-out dates, and ensuring renewal documents are signed and implemented on time.
  • Respond promptly and courteously to resident and client/owner concerns and questions, take action to resolve problems, and document or route requests to the appropriate individuals.
  • Travel as needed to assist other properties or attend training classes and business meetings.

Benefits

  • Medical, dental, vision, disability, and life insurance, including low-cost or free basic employee-only medical coverage.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
  • Birthday off after one year of service.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave.
  • Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • The role may be eligible for onsite weekly, monthly, and/or quarterly bonus programs.
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