Leasing Consultant

Homestead Companies•Hilliard, OH

About The Position

Homestead Companies is a fully integrated real estate company specializing in multifamily, student housing, and active 55+ living. Its mission is to provide the best resident life experience possible, and its vision is to grow as developers, builders, and operators while creating a place where employees choose to work, residents choose to live, and investors choose to trust. The Leasing Consultant at Britton Park helps prospective residents find apartment homes and builds relationships with current residents. The role provides customer service, supports the leasing process, and contributes to the property's success and growth. The position is full-time and based at Britton Park in Hilliard, Ohio.

Requirements

  • Previous experience working with people in an upbeat environment.
  • Ability to work Saturdays and Sundays based on property need.
  • Enthusiastic and professional customer service.
  • Ability to walk the property, show apartments, and sit or stand for long periods.

Nice To Haves

  • Entrata experience.

Responsibilities

  • Deliver customer service to prospective and current residents, addressing their needs and concerns promptly and appropriately.
  • Conduct property tours and highlight the property's features and amenities.
  • Assist prospective residents with rental applications, required documentation, and lease signing.
  • Support online and offline marketing initiatives, including managing listings on rental platforms and social media channels.
  • Build and maintain relationships with current residents, resolve concerns, and promote resident engagement and satisfaction.
  • Stay informed about the local rental market, competitors, and industry trends, and provide insights and recommendations.
  • Maintain accurate resident records, complete leasing paperwork, and manage the leasing office.
  • Communicate with property management, maintenance, and other staff to support operations and resident satisfaction.

Benefits

  • Generous paid time off (PTO).
  • Substantial 401(k) match.
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