Leasing Consultant

Weidner Apartment Homes•Fort Worth, TX

19d•Onsite

About The Position

The Leasing Consultant coordinates community marketing, leasing, and renewal strategies to help achieve occupancy and revenue retention goals. The role involves communicating with prospective and current residents, creating positive impressions, providing excellent customer service, and working with residents, associates, and vendors. A successful candidate manages time effectively, is detail oriented and dependable, and contributes as a team player. The position is full time at Monterra Village in Fort Worth, Texas.

Requirements

Prior customer service experience is required.
Complete tasks in a safe and efficient manner.
Ability to work in a fast-paced environment with motivation to learn and contribute daily.
Ability to give clear, professional directions in person, over the phone, by email, and by text.
Follow Weidner’s Mission, Vision, and Values and comply with company policies and procedures, Fair Housing requirements, and applicable local, state/province, and federal laws.
Prompt, regular attendance; comply with the company dress code or uniform requirements and maintain a professional appearance.
Ability to work effectively and cooperatively in a team environment and/or independently.
Ability to work outside normal scheduled hours as needed.
Willingness and ability to be assigned to other Weidner properties as needed.
Working knowledge of English; detail oriented and well organized.
Agree to a criminal background check and sign an agreement for voluntary drug testing.
Have access to a personal vehicle and/or reliable transportation at all times.
Maintain a valid, unexpired driver’s license, vehicle, and vehicle insurance matching the country in which the associate will work.

Nice To Haves

Experience with Microsoft products, including Word, Excel, PowerPoint, and Outlook, is preferred.
Yardi and Paycom experience is preferred; willingness and ability to learn new software programs.

Responsibilities

Walk the marketing tour path and prepare target viewing apartments, model homes, and community amenities, ensuring they are clean and rent ready.
Respond promptly to resident and prospective resident calls and emails, including in the morning.
Answer incoming calls, convert calls into walk-in traffic, and schedule viewing appointments.
Tour prospective residents with energy and enthusiasm.
Facilitate the application process at the end of tours to support successful leasing.
Review and process applications immediately upon receipt.
Communicate with applicants promptly and respectfully after receiving application results.
Follow the Weidner Move In Experience with approved applicants.
Maintain and follow up on traffic in the queue.
Shop competitive properties at least monthly.
Follow daily marketing and leasing strategies.
Ensure market-ready apartments, common areas, and amenities are clean and maintained daily to Weidner quality standards.

Benefits

Medical, dental, and vision insurance for eligible on-site employees.
Employer-paid basic life insurance.
Employee Assistance Program providing confidential personal, financial, and legal support, including up to three sessions at no cost.
401(k) retirement plan with company match of up to 4% of eligible income.
Opportunities to earn leasing commissions and/or semi-annual performance-based bonuses, depending on position and community performance.
Vacation accrual with no usage waiting period once accrued.
Sick time accrual, with accrued time eligible for use after 60 days of employment.
Nine company-designated paid holidays annually.
Employee apartment discount at Weidner communities, subject to availability and community guidelines.
Continuing education reimbursement after one year of employment, up to $2,500 per year for approved courses or certifications.
Opportunities for professional growth and advancement.