Leasing Consultant - Abode at Wendell Falls

Bell Partners Inc • Wendell, NC

6d

About The Position

The Leasing Consultant welcomes prospective residents to the community, coordinates tours, and responds to incoming leasing inquiries. The role also interacts with current residents about day-to-day issues and coordinates renewals of existing leases. The Leasing Consultant is a central point of communication among community residents, management, and maintenance teams.

The position is responsible for leasing apartments and selling the property’s products and services in accordance with budget, supporting marketing activities, and completing resident applications and lease documentation. It also involves responding to resident inquiries, complaints, and issues and following up with residents throughout the lease. The role requires adherence to Fair Housing Standards, regular attendance, punctuality, and proper documentation.

Requirements

• High school diploma or GED.
• At least 1 year of customer service experience; hospitality or apartment leasing experience is specified.
• Understanding of and alignment with Bell Core Values.
• Demonstrated support of BAL strategic drivers.
• Ability to provide exceptional customer service.
• Ability to work on a team or in a team environment.
• Professional image.
• Resourcefulness and strong organization.
• Excellent oral and written communication skills.
• Strong working knowledge of the MS Office Suite.
• Good decision-making skills and knowledge of how businesses work.
• Ability to walk, bend, reach, climb, and lift up to 30 lbs.
• Ability to work with mechanical and electrical equipment, as well as hazardous materials.
• Comfort working at heights and moving heavy objects.

Responsibilities

• Serve as the welcoming first point of contact for residents, prospects, and visitors to the community.
• Effectively lease apartments and sell the property’s products and services in accordance with budget.
• Ensure Fair Housing Standards are followed when working with prospects and residents.
• Follow up on leasing traffic entries and monitor traffic trends.
• Maintain thorough product knowledge of the property and its major competition.
• Assist with marketing activities to position Bell communities as communities of choice.
• Coordinate resident application reviews in accordance with Bell guidelines.
• Complete lease packets and files for each resident, including the lease, addendums, and other forms.
• Maintain regular attendance and punctuality and provide proper documentation.
• Follow up with residents throughout the lease.
• Receive resident inquiries, complaints, or issues and provide timely follow-up.
• Coordinate tours and respond to incoming leasing inquiries.
• Serve as a central point of communication between residents, community management, and maintenance teams.

Benefits

• Opportunities for career growth.
• Total rewards benefits package.
• Family health insurance.
• 401(k) match.
• Vacation, personal days, and sick time.
• Customized training programs.
• Associate referral bonus plan.
• Diverse, equitable, and inclusive work environment.
• A culture that empowers associates to make a difference.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED