Leasing Consultant II (Providence Court)

WinnCompanies•Charlotte, NC

12d

About The Position

WinnCompanies is seeking a Leasing Consultant II for Providence Court, a 420-unit residential community in Charlotte, North Carolina. The role performs day-to-day leasing and marketing activities related to apartment rentals, move-ins, and lease renewals. It provides service to prospective and current residents, customers, and clients while working to maintain budgeted occupancy at the highest attainable rents. The schedule is Monday through Friday, 9:00 AM to 6:00 PM, with rotating Saturdays from 10:00 AM to 5:00 PM.

Requirements

High school diploma or GED equivalent.
3–5 years of relevant work experience.
Direct experience with leasing.
Strong written and verbal communication skills.
Excellent customer service skills.
Superb attention to detail.
Ability to multitask and work in a fast-paced environment.
Ability to work with a diverse group of people and personalities.

Nice To Haves

Associate’s degree in marketing or a business-related field.
CALP certification.
Experience with Yardi or RealPage property management software.
Experience in property management, sales, or retail.

Responsibilities

Interact with prospective and current residents to achieve maximum occupancy.
Manage traffic and property tours; lease apartments; qualify prospects; follow up on leads; prepare lease documentation; complete move-in paperwork and procedures; maintain applicable databases; and ensure the tour route, amenity areas, and show units meet company standards.
Deliver customer service that exceeds expectations for new and current residents.
Educate residents about and implement WinnCompanies programs, processes, and policies as applicable.
Review, prioritize, and distribute resident service requests as required.
May assist with planning and facilitating property events.
May assist on-site management with keeping marketing documents, supplies, reports, advertisements, and web content current and updated in line with property, regional, or corporate initiatives.
Maintain relationships with area businesses, employers, and real estate brokers to generate new business, and stay current with local events and hiring trends that may affect the property.
Maintain knowledge of current and submarkets, including competitors and customer demographics.
Remain up to date with applicable federal, state, and other regulatory requirements and programs.
Provide guidance, support, and training to other staff members as applicable.
Provide support and assistance to the Leasing Manager as applicable.