Leasing Associate - Tax Credit

RPM Living • Colonial Heights, VA

1d • $19 - $21 • Onsite

About The Position

The Leasing Associate is responsible for leasing and marketing the property, maintaining positive resident relations, and supporting occupancy and resident administration. The role includes handling lease signings, initial housing applications, rent collection, move-outs, and recertification of tenants in assisted housing. The associate also performs clerical work, maintains resident and property files, and helps residents understand policies and procedures that may affect their residency.

The position is based on site, primarily in an office setting, with occasional work outside and exposure to the elements. The office may have bright lights, ongoing noise, and distractions. A flexible schedule is required, with weekday, nighttime, and weekend hours—including Saturdays and Sundays—as needed. The anticipated pay range is $19–$21 per hour, plus monthly bonuses and a competitive benefits package.

Requirements

• At least 1 year of tax credit experience.
• Experience in property leasing, sales, and/or customer service.
• Knowledge of HUD rules and regulations and policies and procedures for low-income housing programs.
• Excellent follow-up skills via email and phone.
• Experience with Microsoft Office Suite, including Word and Excel.
• Ability to sit for extended periods while working at a desk, as required.
• Ability to climb stairs, as required.
• Ability to read documents, computer screens, and data.
• Ability to hear and understand verbal communications in person and over the phone or computer.
• Ability to occasionally lift or carry items such as files or office supplies weighing up to 20 pounds.
• Ability to use mobile devices and applications for work-related tasks.
• Ability to work a flexible schedule, including weekdays, nights, and weekends as needed.
• Successful completion of a background check, as required by local, state, and federal law.

Nice To Haves

• OneSite experience.
• Valid driver’s license; candidates without a license will be provided a liability waiver.

Responsibilities

• Prepare model and target apartments for showings and keep work areas, common areas, and the office clean and orderly.
• Complete lease forms or agreements and collect rental deposits.
• Market the property by answering questions, conducting tours, and promoting community amenities.
• Maintain thorough knowledge of lease terms, specifications, and community policies.
• Complete resident move-outs in accordance with the Admissions and Continued Occupancy Policy (ACOP) and SOPs.
• Maintain working knowledge of Housing Authority policies and procedures and help residents understand changes that may affect their residency.
• Shop competing properties regularly and remain knowledgeable about market conditions.
• Develop and maintain an ongoing resident retention program under the direction of the Property Manager.
• Maintain resident and property files.
• Handle resident requests and complaints courteously and efficiently.
• Maintain a professional appearance and attitude.

Benefits

• Weekly pay for associates working onsite at an apartment community.
• Comprehensive healthcare coverage for full-time, regular associates.
• Employer-paid employee assistance, mental health, and wellness programs.
• Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
• 401(k) with company match.
• Professional development, career growth, and role-based learning plans.
• Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
• Paid time off, floating holidays, and volunteer days.
• Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed