Leasing Associate - Tax Credit

RPM Living • Colonial Heights, VA

19h • Onsite

About The Position

The Leasing Associate is responsible for leasing, marketing, and maintaining positive resident relations. The role handles lease signings and acts as a landlord on behalf of property owners. It also includes clerical work related to initial housing applications, rent collection, maintaining occupancy for public housing developments, and recertifying tenants in other assisted housing. This position is based on site, primarily in an office setting, with occasional outdoor work. A flexible schedule, including weekdays, nights, and weekends as needed, is required.

Requirements

• At least 1 year of tax credit experience.
• Experience in property leasing, sales, and/or customer service.
• Knowledge of HUD rules and regulations and policies and procedures for low-income housing programs.
• Strong follow-up skills via email and phone.
• Ability to sit for extended periods while working at a desk.
• Ability to climb stairs.
• Ability to read documents, computer screens, and data.
• Ability to hear and understand verbal communications in person and over the phone or computer.
• Ability to occasionally lift or carry items such as files or office supplies weighing up to 20 pounds.
• Ability to use mobile devices and applications for work-related tasks.
• Ability to work a flexible schedule that may include weekdays, nights, and weekends, including Saturdays and Sundays, as needed.
• Employment is contingent upon successful completion of a background check as required by applicable local, state, and federal rules.

Nice To Haves

• OneSite experience.
• Experience with Microsoft Office Suite, including Word and Excel.
• A valid driver’s license is preferred; candidates without a license will be provided a liability waiver.

Responsibilities

• Prepare model and target apartments for tours and keep work areas, common areas, and the office clean and orderly.
• Complete lease forms or agreements and collect rental deposits.
• Market the property by answering questions, conducting tours, and promoting community amenities.
• Maintain thorough knowledge of lease terms, specifications, and community policies.
• Complete resident move-outs in accordance with the Admissions and Continued Occupancy Policy (ACOP) and standard operating procedures.
• Maintain working knowledge of Housing Authority policies and procedures and explain changes that may affect residents’ residency.
• Shop competitive properties regularly and stay informed about market conditions.
• Develop and maintain an ongoing resident-retention program under the direction of the Property Manager.
• Maintain resident and property files.
• Handle resident requests and complaints courteously and efficiently.
• Maintain a professional appearance and attitude.

Benefits

• Weekly pay for associates working onsite at an apartment community.
• Comprehensive healthcare coverage available for full-time, regular associates.
• Employer-paid employee assistance, mental health, and wellness programs.
• Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
• 401(k) with company match.
• Professional development, career growth, and role-based learning plans.
• Paid time off, floating holidays, and volunteer days.
• Discounted perks, including Costco membership, movie tickets, and health, wellness, entertainment, and travel discounts.
• Monthly bonuses and a competitive benefits package.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed