Leasing Associate - Tax Credit

RPM Living • Austin, TX

3d • Onsite

About The Position

The Leasing Associate is responsible for leasing, marketing, and maintaining positive resident relations. The role handles lease signings and acts as a landlord representative for property owners. It also includes clerical work related to housing applications, rent collection, maintaining occupancy in public housing developments, and recertifying tenants in other assisted housing. This position is based on site, primarily in an office setting, and requires a flexible schedule that may include weekdays, nights, and weekends as business needs require.

Requirements

• At least 1 year of tax credit experience.
• Property leasing, sales, and/or customer experience.
• Knowledge of HUD rules and regulations and policies and procedures for low-income housing programs.
• Excellent follow-up skills via email and phone.
• Experience with Microsoft Office Suite, including Word and Excel.

Nice To Haves

• Onesite experience.
• A valid driver's license is preferred.

Responsibilities

• Ensure model and target apartments are ready for showings and keep work areas, common areas, and the office clean and orderly.
• Complete lease forms or agreements and collect rental deposits.
• Market the property by answering questions, conducting tours, and promoting community amenities.
• Maintain thorough knowledge of lease terms, specifications, and community policies.
• Complete resident move-outs in accordance with the Admissions and Continued Occupancy Policy (ACOP) and standard operating procedures; maintain working knowledge of Housing Authority policies and procedures so residents understand changes that may affect their residency.
• Shop competitive properties regularly and remain knowledgeable about market conditions.
• Develop and maintain an ongoing resident retention program under the direction of the Property Manager.
• Maintain resident and property files.
• Handle resident requests and complaints courteously and efficiently.
• Maintain a professional appearance and attitude.

Benefits

• Weekly pay for associates working onsite at an apartment community.
• Comprehensive healthcare coverage available for full-time, regular associates.
• Employer-paid employee assistance, mental health, and wellness programs.
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance.
• 401(k) with company match.
• Professional development, career growth, and role-based learning plans.
• Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
• Paid time off, floating holidays, and volunteer days.
• Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed