Leasing Associate - Tax Credit

RPM Living•Austin, TX
•Onsite

About The Position

The Leasing Associate is responsible for leasing, marketing, and maintaining positive resident relations. The role handles lease signings and acts as a landlord on behalf of property owners. Duties also include clerical work related to initial housing applications and rent collection, maintaining occupancy in public housing developments, and recertifying tenants in other assisted housing. The position is based on site, primarily in an office, with occasional work outdoors. A flexible schedule is required, including weekdays, nights, and weekends as needed to meet business needs.

Requirements

  • A flexible schedule, including weekdays, nights, and weekends (including Saturdays and Sundays) as needed to meet business needs.
  • Ability to sit for extended periods while working at a desk.
  • Ability to climb stairs.
  • Ability to read documents, computer screens, and data.
  • Ability to hear and understand verbal communications in person and over the phone or computer.
  • Ability to occasionally lift or carry items such as files or office supplies weighing up to 20 pounds.
  • Ability to use mobile devices and applications for work-related tasks.

Nice To Haves

  • A valid driver’s license is preferred.

Responsibilities

  • Prepare model and target apartments for showings and keep work areas, common areas, and the office clean and orderly.
  • Complete lease forms or agreements and collect rental deposits.
  • Market the property by answering questions, conducting tours, and promoting community amenities.
  • Maintain thorough knowledge of lease terms, specifications, and community policies.
  • Complete resident move-outs according to the Admissions and Continued Occupancy Policy (ACOP) and standard operating procedures.
  • Maintain working knowledge of Housing Authority policies and procedures, and explain changes that may affect residents’ residency.
  • Shop competitive properties regularly and remain knowledgeable about market conditions.
  • Develop and maintain an ongoing resident retention program under the direction of the Property Manager.
  • Maintain resident and property files.
  • Handle resident requests and complaints courteously and efficiently.
  • Maintain a professional appearance and attitude.

Benefits

  • Weekly pay for associates working onsite at an apartment community.
  • Comprehensive healthcare coverage available for full-time, regular associates.
  • Employer-paid employee assistance, mental health, and wellness programs.
  • Ancillary benefits including critical illness, hospital indemnity, and accident insurance.
  • 401(k) with company match.
  • Professional development, career growth, and role-based learning plans.
  • Diversity, Equity, Inclusion and Belonging (DEIB) programs and Employee Resource Groups (ERG).
  • Paid time off, floating holidays, and volunteer days.
  • Discounted perks, including Costco membership, movie tickets, health and wellness, entertainment, and travel discounts.
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