Leasing Assistant

Discovery Capital•Columbia, MO

About The Position

Discovery Capital is hiring a part-time Leasing Assistant for Aria Luxury Apartments. The role focuses on leasing to prospective residents and supporting current lease renewals. The Leasing Assistant supports the full-time leasing team throughout the leasing process, helps maintain tour-ready units and common areas, and assists residents through move-in and move-out activities. The leasing office is open Monday through Friday from 9:00 a.m. to 5:00 p.m. and Saturday from 9:00 a.m. to 1:00 p.m. Scheduled hours vary within those business hours, and open availability is needed. Pay is $18.00 per hour.

Requirements

Previous experience in customer service and sales or retail.
Ability to work within the leasing office hours: Monday through Friday, 9:00 a.m. to 5:00 p.m., and Saturdays, 9:00 a.m. to 1:00 p.m.
Outgoing and extroverted personality.
Competitive and self-motivated.
Excellent communication skills.

Responsibilities

Walk units before tours to ensure they are clean, accessible, and suitable.
Accompany leasing staff on property and apartment tours as needed.
Keep model units and common areas ready for tours throughout the day.
Support full-time leasing staff with prospect communication, tours, follow-ups, applications, and move-ins.
Build relationships with prospective residents from initial contact through lease signing using a consultative sales approach.
Follow up with prospects who do not immediately sign a lease and determine appropriate next steps.
Maintain thorough records of telephone and in-person visits on guest cards and in Entrata.
Assist with move-in and move-out inspections as needed.
Process applications, including credit checks and rental history reviews, and submit them for approval.
Maintain excellent working knowledge of the property, amenities, and community.
Assist with market surveys by visiting competing communities.
Obtain new residents’ signatures on required paperwork before move-in.
Orient new residents to the community upon move-in.
Distribute and follow up on renewal notices, encouraging residents to re-sign their leases.
Listen to and resolve resident requests, concerns, and comments.
Complete other duties assigned by management.