Leasing Assistant

Pomeroy Living • Rochester Hills, MI

1d

About The Position

Pomeroy Living Rochester Independent is seeking a motivated, customer-focused Leasing Assistant to support the Leasing Director in growing occupancy. The role supports the admissions process, builds and maintains referral-source relationships, conducts tours for prospective residents and their families, manages leads, and assists with marketing and community outreach. The position calls for strong organization, communication, dependability, professionalism, and customer service. A flexible schedule, including evenings and weekends, is needed to accommodate tours and events.

Requirements

• Strong written and verbal organizational and communication skills.
• Professional, dependable, and strong work ethic.
• Excellent customer-service and interpersonal skills.
• Ability to work a flexible schedule, including evenings and weekends, to accommodate after-hours tours and events.
• Proficiency in Microsoft Office Suite.

Nice To Haves

• Experience with CRM software.

Responsibilities

• Assist with the admissions process to provide a smooth experience for residents and their families.
• Prepare and organize admission paperwork and documentation.
• Assist with resident move-ins and help ensure a seamless transition.
• Maintain and develop relationships with referral sources, providing information and marketing materials as needed.
• Assist in scheduling and coordinating presentations for referral sources.
• Maintain accurate records of interactions with referral sources.
• Conduct informative community tours for prospective residents and their families.
• Answer questions about community services, amenities, and pricing.
• Maintain and update the community lead database with accurate, timely information.
• Follow up with leads in a timely and professional manner.
• Assist the Leasing Director with developing and implementing marketing strategies, public relations, advertising, and outreach programs.

Benefits

• Competitive salary and comprehensive benefits package.
• Paid time off accruing from the first day of orientation.
• Paid holidays.
• Access to up to 50% of earned pay daily.
• Flexible scheduling.
• Company-paid life insurance for full-time staff.
• Priority Health medical insurance.
• Delta Dental insurance.
• Vision insurance.
• 401(k) retirement plan.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed