Leasing Agent

Pratum Companies • Gary, IN

9d • Onsite

About The Position

Pratum Companies is seeking a motivated, customer-focused Leasing Agent for an affordable housing/Section 8 property. The role is responsible for leasing apartments, maintaining occupancy, providing excellent service to prospective and current residents and community partners, and complying with applicable federal, state, and local housing regulations, including HUD requirements. The position includes processing applications and HUD paperwork, promoting the property, responding to leads, conducting tours, maintaining leasing records, inspecting units before move-ins, and supporting resident events. This non-exempt role pays $18–$19 per hour for a new employee, depending on relevant factors. It is eligible for overtime for hours worked over 40 per week. A $1,000 sign-on bonus is paid after 90 days of employment. Full-time positions of 30 or more hours per week are eligible for the stated vacation, leave, holiday, and health and welfare benefits.

Requirements

• At least one year of experience in residential property management or a related field.
• Ability to read and write English fluently.
• Ability to accurately perform intermediate mathematical functions.
• Ability to understand and perform all on-site resident management software functions.
• Strong administrative and organizational skills, including the ability to handle multiple tasks simultaneously.
• Ability to think rationally during a crisis.
• Strong time-management and prioritization skills.
• Strong customer-service orientation.
• Understanding of sales and marketing concepts and ability to develop, implement, and evaluate marketing plans.
• Ability to close a sale.
• Knowledge of on-site maintenance requirements.
• Ability to operate and understand personal computer functions and company software packages.
• Basic computer and internet knowledge, and ability to use Outlook.
• Intermediate to advanced knowledge of MS Word, Excel, and RealPage/OneSite.
• Ability to develop advanced knowledge of other programs or systems as needed.
• Ability to access all exterior and interior parts of the property and amenities.
• Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.
• Ability to work any day of the week throughout the year, consistently work scheduled hours, and work overtime when requested.
• Ability to travel at times for company gatherings, potentially out of state.
• Ability to attend resident events after hours.

Nice To Haves

• College degree preferred but not required.
• Experience with HUD/Section 8 programs and affordable housing preferred.

Responsibilities

• Process applications, verify income, and complete required HUD paperwork.
• Maintain excellent customer service relationships with prospective residents, current residents, vendors, and community members.
• Lease apartments and present the features and benefits of apartments, property amenities, and the surrounding neighborhood to prospective residents.
• Respond to internet leads, answer prospect calls, and conduct property tours in accordance with mystery shop guidelines.
• Develop and implement sales and marketing strategies to increase property traffic, maintain closing ratios, and meet or exceed budgeted revenues.
• Maintain thorough knowledge of the property and its major competitors.
• Prepare and understand lease-related paperwork.
• Maintain prospect traffic and leasing data and perform other computer data entry as necessary.
• Inspect units before move-ins to ensure apartments are ready.
• Assist with planning and hosting resident functions as needed.
• Audit lease files for bonus submission.
• Review guest cards to ensure they are entered into Yardi and followed up on, and monitor traffic trends.
• Comply with local, state, and federal housing requirements related to leasing and property management.
• Perform other tasks or duties as assigned by a supervisor.
• Attend resident events held after hours as required.
• Serve on-call as scheduled or as necessary.
• Maintain ongoing personal development and career growth through available career-path activities.

Benefits

• $1,000 sign-on bonus paid after 90 days of employment.
• Medical, dental, and vision coverage.
• Prescription drug program.
• Paid vacation and holidays.
• Paid personal/sick leave.
• Company-paid life insurance.
• Company-paid AD&D insurance.
• Company-paid short-term disability.
• Company-paid long-term disability.
• Supplemental life insurance.
• Dependent supplemental life insurance.
• Educational assistance.
• Financial planning.
• Retirement savings plan with company matching.
• Company outings and events.
• Full-time positions of 30 or more hours per week are eligible for two weeks of paid vacation, three weeks of sick and related leave, 11 paid holidays, and health and welfare benefits.
• Overtime eligibility for hours worked in excess of 40 per week.
• Potential discretionary and/or performance-based spot or annual bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed