Leasing Agent

STYL Residential•Morrisville, NC

10d

About The Position

STYL Residential is hiring a Leasing Agent for its community in Raleigh, North Carolina. The Leasing Agent leases apartments to prospective residents, provides exceptional customer service, and serves as a brand ambassador. The role is part of a fast-growing, owner-operated multifamily real estate company that offers training, professional development, and opportunities for career advancement.

Requirements

Prior customer service or sales experience is preferred.
Proficiency with Microsoft Office Suite (Word, Excel, Outlook) is preferred.
A valid driver’s license and reliable transportation may be required based on specific property needs.
Available to work weekends and extended hours based on community needs.
Strong customer service and professional communication skills.
Reliable and team oriented, with a positive attitude and willingness to learn.
Outstanding verbal, written, and listening skills.
Excellent negotiation and problem-solving skills.
Efficient time management and ability to prioritize multiple projects.
Strong interpersonal skills.

Nice To Haves

Bachelor’s degree is preferred.
Prior customer service or sales experience is preferred.
Proficiency with Microsoft Office Suite (Word, Excel, Outlook) is preferred.

Responsibilities

Oversee the sales process and provide an exceptional tour experience for prospective residents.
Follow up proactively with current and prospective renters and maintain the Customer Relationship Management database.
Build and maintain relationships with prospects and current residents to support retention and satisfaction.
Contribute to the community’s positive online reputation.
Partner with marketing to generate awareness and interest through social media.
Assist with planning and executing resident engagement events.
Keep tour paths, apartment homes, and amenity spaces clean and consistent with company standards.
Follow company open and close procedures.
Maintain product and market knowledge, including shopping competitive properties and completing market surveys.
Complete lease applications and assist with verification of application information.
Use customer service skills to resolve issues professionally.
Complete weekly leasing reports accurately and on time.
Inspect apartment homes before residents move in.
Accept rent payments, security deposits, and other applicable fees.
Perform other job duties as required.