Leasing Agent

Gateway Management Company•Decatur, GA
•Onsite

About The Position

Gateway Management Company is seeking a Leasing Agent for its Agape Senior apartment community in Decatur, Georgia. The Leasing Agent helps prospective tenants, answers phones, shows apartments, and assists the manager as needed. The role involves presenting the community and apartments, responding to inquiries, preparing lease documents, supporting occupancy goals, and fostering positive relationships with residents. The position is based in a normal apartment management office environment. It involves extensive standing, walking, stair climbing, stooping, crouching, and frequently lifting up to 20 pounds. The agent works on a computer for extended periods and communicates with people by telephone, email, and in person. Daily property inspections and tours, and meetings with residents and employees, are required. Evening or weekend work and on-call status may be required.

Requirements

  • High school diploma or equivalent.
  • One or more years of sales or leasing experience.
  • Strong attention to detail, including thoroughly verifying work to ensure it is error-free.
  • Knowledge of general office machines.
  • Positive, friendly, and professional attitude with a strong focus on customer service.
  • Ability and willingness to work cooperatively with others.
  • Ability to perform light to medium work, including extensive standing, walking, stair climbing, stooping, crouching, and frequent lifting up to 20 pounds.
  • Ability to work on a computer for long periods and communicate by telephone, email, and face to face.
  • Ability to inspect and tour the property daily and meet with residents and other employees daily.

Responsibilities

  • Greet prospective residents, determine their needs and preferences, and professionally present the community and apartments, including their features and benefits.
  • Respond to property-information inquiries appropriately and promptly by email and phone.
  • Prepare lease and lease renewal documents.
  • Follow Fair Housing Standards when working with prospects and residents.
  • Assist the Property Manager in maintaining the community’s occupancy goals.
  • Encourage resident retention by establishing and maintaining positive relationships with residents.
  • Assist with resident functions, activities, and programs as needed.
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