Leasing Agent

MAXUS PROPERTIES LLC•Frisco, TX
•$19 - $19

About The Position

Maxus Properties is seeking a Leasing Agent for The Isaac Apartments in Frisco, Texas. The Leasing Agent supports the community’s leasing and marketing efforts while delivering an exceptional experience to prospects and residents. The role focuses on generating traffic, conducting property tours, converting leads into leases, and assisting with resident retention. The Leasing Agent is a key point of contact for prospective and current residents and contributes to occupancy goals, Fair Housing compliance, and daily property operations.

Requirements

  • At least 1 year of customer service, sales, or leasing experience.
  • Strong interpersonal and communication skills.
  • Ability to build rapport with prospects and residents.
  • Basic computer proficiency and ability to learn property management software.
  • Strong organizational skills and attention to detail.

Nice To Haves

  • Previous multifamily leasing experience.
  • Familiarity with property management software such as OneSite, Yardi, or similar.
  • Experience in sales, hospitality, or other customer-focused roles.
  • Knowledge of Fair Housing guidelines.

Responsibilities

  • Conduct property tours and present apartment homes, amenities, and community features to prospective residents.
  • Follow up with prospects by phone, email, and other communication channels to convert leads into leases.
  • Maintain knowledge of floor plans, pricing, availability, and community policies.
  • Assist with lease preparation, renewals, and move-in coordination.
  • Achieve leasing goals and support occupancy and revenue objectives.
  • Provide customer service to prospects, residents, and guests; respond promptly and professionally to inquiries, concerns, and service requests.
  • Support resident retention by fostering positive relationships and assisting with renewal efforts.
  • Assist with resident events and community engagement initiatives.
  • Respond to online, phone, and walk-in inquiries; maintain guest card documentation and lead tracking in the property management system.
  • Support marketing initiatives, including outreach, social media, and local partnerships.
  • Maintain model units, leasing offices, and tour routes to company presentation standards.
  • Assist with daily leasing office operations, including answering phones, managing appointments, and administrative tasks.
  • Maintain accurate resident and prospect records in property management systems.
  • Support move-in and move-out processes, including documentation and file compliance.
  • Collaborate with the Property Manager and team to support smooth property operations.
  • Comply with Fair Housing laws and company policies in leasing activities.
  • Maintain accurate lease documentation and resident files; follow application processing, screening, and approval procedures.
  • Handle resident information confidentially and professionally.
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