Leasing Agent

RealstarCoquitlam, BC

About The Position

Realstar is seeking a Part-Time Leasing Agent, who will be responsible for showing and leasing apartment suites to prospective residents. The Leasing Agent qualifies prospective residents, completes lease agreements, collects rental deposits and provides a superior level of customer service to prospective and existing residents. Schedule includes every other weekend and is roughly 24-36 hours per week. This is a contract position, the length would be between 3 months.

Requirements

  • Exceptional customer service skills
  • Strong interpersonal skills
  • Experience in sales
  • Excellent written and oral communication skills
  • Strong command of MS Office products: Word, Excel, PowerPoint
  • Self starter with high degree of initiative, creativity and flexibility

Nice To Haves

  • Experience with leasing apartments or selling condominiums an asset

Responsibilities

  • Encourage appointments or viewings with all prospective resident callers or walk-ins
  • Qualify prospective residents to determine their needs and suitability as candidates
  • Tour prospective residents through suites for lease
  • Answer phone calls and give out leasing information as dictated by policy/procedure
  • Shop competition through phone calls and site market surveys
  • Assist with the composition of newspaper advertisements
  • Compile and update listings of available rental units
  • Prepare, process rental applications
  • Contact credit bureau, previous landlords, and check employment history to assess credit worthiness of prospects
  • Follow up with new residents to ensure satisfaction with their suite and determine if they have further needs
  • Follow up with existing residents to ensure work orders have been completed correctly and in a timely manner
  • Utilize computerized property management system to record transactions and run various operating reports
  • Maintain an overall focus on enhancing the customer experience
  • Hold open houses
  • Create and prepare any newsletters, flyers and written summaries of available suites
  • Communicate with prospective residents requiring information
  • Help coordinate resident events (socials etc.)
  • Assist Regional Coordinator of Marketing & Development where required

Benefits

  • Starting rate of $23.00 per hour
  • Extensive and ongoing training programs and a work-smart environment
  • Opportunity for career development
  • Inclusive and diverse work environment
  • Annual holiday parties & summer BBQ’s
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