Leasing Agent - Pine+Minor Apartments

Blanton Turner•Seattle, WA

11d•$23 - $26

About The Position

As a Leasing Agent at Pine+Minor Apartments, you will begin a career in property management while representing the organization to prospective and current residents. You will use and develop customer service and sales skills, contribute to marketing, and support operations at a multi-million-dollar property. The role covers leasing and marketing, resident relations, care of the physical asset, and administrative work. The schedule is Tuesday through Saturday, 9 a.m. to 6 p.m., for 40 hours per week.

Requirements

Ability to multitask and prioritize workload to meet deadlines.
Computer literacy and proficiency with MS Office, SharePoint, and Google Docs.
Detail-oriented with strong organizational skills.
Exceptional communication and interpersonal relationship skills.
Experience working with the public in a retail or sales environment.
Friendly demeanor and a good sense of humor.

Nice To Haves

Prior leasing experience preferred.

Responsibilities

Comply with Fair Housing Laws and Landlord-Tenant Laws.
Own the customer experience to drive new leases, lease renewals, and resident, tenant, and prospect satisfaction.
Represent the property positively to prospective residents and the public while leasing and conducting tours.
Assist with marketing efforts, including implementation, sales-data and lead tracking, customer surveys, resident-retention follow-up, and market surveys.
Advertise available units through Craigslist and other media.
Meet leasing goals and track results.
Promote the properties’ social media channels.
Assist in implementing a lease renewal strategy.
Attend leasing, marketing, and management meetings as required.
Position signage and collateral strategically, including through neighborhood outreach.
Use leasing systems to streamline and organize processes.
Complete the leasing process, including unit walk-throughs, evaluating credit and application outcomes, and completing leasing documentation.
Establish and maintain positive relationships with residents and the community.
Manage the package system so carriers and residents can deliver and receive parcels safely and efficiently.
Maintain professionalism in interactions with staff, residents, tenants, and vendors.
Identify and clarify the needs of residents, tenants, and coworkers and respond promptly.
Communicate regularly with residents, coordinate resident events, and conduct resident satisfaction surveys.
Clean models, touch up vacant units, and prepare apartments before move-in.
Respond quickly and appropriately to emergencies.
Keep the workspace, office, and leasing path tidy and organized.
Learn and follow applicable safety and quality-control measures and understand emergency resources.
Maintain physical and digital resident, vendor, and project files.
Communicate effectively, verbally and in writing, with residents, company employees, managers, and vendors.
Update leasing software with leads, tours, and resident progress through the move-in process.
Help track, prepare, and execute move-ins and move-outs.
Work on special projects as needed.