Leasing Agent

STYL Residential•Scottsdale, AZ

1d•Onsite

About The Position

STYL Residential is hiring a Leasing Agent to support its community in Scottsdale, Arizona. The role focuses on leasing apartments to prospective residents, delivering exceptional customer service, and representing the STYL Residential brand. The Leasing Agent supports the sales process, maintains relationships with prospective and current residents, helps promote the community, and contributes to resident satisfaction and retention. The position also includes administrative, operational, and property-readiness duties. The company describes opportunities for career advancement and professional development across its growing portfolio.

Requirements

Prior customer service or sales experience is preferred.
Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook, is preferred.
A valid driver’s license and reliable transportation may be required depending on the specific property.
Ability to provide customer assistance and resolve issues professionally with clear communication.
Outstanding verbal, written, and listening skills.
Excellent negotiation and problem-solving skills.
Efficient time management and ability to prioritize multiple projects.
Strong interpersonal skills.
Reliable and team-oriented, with a positive attitude and willingness to learn.
Highly motivated, outgoing self-starter.
Available to work weekends and extended hours based on community needs.

Nice To Haves

Bachelor’s degree.
Prior customer service or sales experience.
Proficiency with Microsoft Office Suite (Word, Excel, Outlook).

Responsibilities

Oversee the sales process and provide prospective residents with an exceptional tour experience.
Follow up proactively with current and prospective renters and maintain the Customer Relationship Management database.
Build and maintain relationships with prospects and current residents to support retention and satisfaction.
Contribute to the community’s positive online reputation.
Partner with marketing to generate awareness, interest, and excitement through social media.
Assist with planning and executing resident engagement events.
Ensure tour paths, apartment homes, and amenity spaces are clean and meet company standards.
Follow company standards for opening and closing procedures.
Maintain product and market knowledge, including shopping competitive properties and completing market surveys.
Complete lease applications and assist with verification of application information.
Use customer service skills to resolve issues professionally.
Complete weekly leasing reports accurately and on time.
Inspect apartment homes before residents move in to support a superior move-in experience.
Accept rent payments, security deposits, and other applicable fees.
Perform other job duties as required.