Leasing Agent

RELIANT ASSET MANAGEMENT SOLUTIONS•Victorville, CA

18d•$18 - $18•Onsite

About The Position

The Leasing Agent performs on-site services for Reliant-managed units under the direction of the Area Manager. The role supports leasing, resident and prospect customer service, rent collection, common-area cleanup, and regular property walks, reporting concerns to the Manager as needed. The position provides office support at the on-site management office, helps prospective residents learn about the community, shows apartments, and works to secure lease agreements and maintain occupancy. It also supports applicant screening, lease preparation, move-ins and renewals, rent processing, maintenance coordination, and resident recordkeeping. The Leasing Agent provides professional service to residents, visitors, and staff and helps maintain clean, safe, and presentable common areas and grounds. This is a part-time, day-shift position at Golden Sands in Victorville, California. The posting lists a salary range of $18.00 per hour in the job details and later gives a compensation range of $17.00 to $20.00 per hour, depending on experience.

Requirements

High school diploma or equivalent.
At least one year of clerical experience in an office setting with direct public contact is preferred.
Ability to perform each essential duty satisfactorily.
Good communication skills and ability to interact positively with a diverse clientele.
Knowledge of general office practices.
Ability to read and write in English.
Ability to work with limited supervision.
Intermediate computer skills and strong customer service skills.
Valid California driver's license, own transportation, acceptable driving record, and required auto insurance limits.
Ability to maintain strict confidentiality and demonstrate integrity.
Ability to champion the organization's mission, culture, and objectives; respect employees and residents; bring energy and enthusiasm; work effectively as a team player; and value and gather others' input in decision-making.

Nice To Haves

Previous leasing or property management experience is highly preferred.
Knowledge of Fair Housing and property management laws is a plus.
Bilingual English/Spanish, if applicable.

Responsibilities

Provide office support and greet residents, prospective residents, and the public courteously and professionally.
Maintain detailed knowledge of the community, including its value, amenities, and resident experience, and communicate that information to prospective residents.
Show apartments and work to secure lease agreements and maintain high occupancy.
Conduct routine market surveys and provide market information to Reliant management.
Screen applicants and process background reports.
Prepare lease agreements and coordinate move-ins.
Explain lease terms and community policies to new and current residents.
Conduct move-in inspections.
Communicate lease expirations and facilitate lease renewals.
Collect, process, and deposit rent as assigned.
Coordinate maintenance requests and communicate issues to the maintenance team.
Maintain organized leasing, application, and resident records.
Provide courteous, respectful, honest, timely, and professional service to residents, visitors, and Reliant staff.
Clean common areas, including manager offices, community rooms, and laundry rooms.
Pick up trash around the complex and dumpster areas.
Report large trash items requiring removal and liability issues, such as trip hazards or sharp objects, to the maintenance team.
Walk the property regularly to monitor its appearance and report issues to the Manager.
Perform other duties as assigned.