Leasing Agent

Gateway Management Company•Decatur, GA
•Onsite

About The Position

Gateway Management Company is seeking a Leasing Agent for the Candler Reserve apartment community in Decatur, Georgia. The Leasing Agent helps prospective tenants, answers phones, shows apartments, and assists the manager as needed. The role supports leasing and occupancy goals while providing professional customer service to prospective and current residents.

Requirements

  • High school diploma or equivalent.
  • One or more years of sales or leasing experience.
  • Strong attention to detail, demonstrated by thoroughly verifying work to ensure it is error-free.
  • Knowledge of general office machines.
  • Positive, friendly, and professional attitude with a strong focus on customer service.
  • Ability and willingness to work cooperatively with others.
  • Ability to work on a computer for long periods and communicate by telephone, email, and face to face.
  • Ability to perform extensive standing, walking, stair climbing, stooping, crouching, and frequent lifting of up to 20 pounds.

Responsibilities

  • Greet prospective residents, determine their needs and preferences, and present the community and specific apartments, including their features and benefits.
  • Respond to property-information inquiries appropriately and promptly by email and phone.
  • Prepare lease and lease-renewal documents.
  • Follow Fair Housing Standards when working with prospects and residents.
  • Assist the Property Manager in maintaining the community’s occupancy goals.
  • Encourage resident retention by establishing and maintaining positive relationships with residents.
  • Assist with resident functions, activities, and programs as needed.
  • Inspect and tour the property daily and meet with residents and other employees daily.
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