Leasing Agent

JP Management LLC•Hackensack, NJ

24d•$20 - $22

About The Position

JP Management is seeking an enthusiastic Leasing Agent to market and lease properties within its portfolio. The role involves showing apartments to prospective renters, leasing units to qualified applicants, assisting current tenants with lease renewals, and helping ensure the property is well maintained. Strong people skills, multitasking ability, and a focus on occupancy and rental goals are important. The position includes a comprehensive two-week training program during regular business hours. Regular hours are Monday through Friday, 8:30 a.m. to 5:00 p.m. The agent must also be available to work weekends, including Saturdays from 10:00 a.m. to 2:00 p.m. for open houses. Compensation is $20.00–$22.00 per hour plus commissions.

Requirements

Customer-service orientation and prior work experience in sales, guest services, front desk, customer service, or the property management industry.
Bilingual proficiency in English and Spanish.
Proficiency in Microsoft Office Suite or related software.
Strong time-management and analytical skills.
Ability to work independently and interact with prospective tenants, property managers, coworkers, management, and vendors.
Experience working in a fast-paced environment with high call volume.
Excellent negotiation and problem-solving skills.
Detail-oriented and organized.
Valid driver's license and reliable personal transportation.
Availability to work weekends, including Saturdays from 10:00 a.m. to 2:00 p.m. for open houses.

Responsibilities

Greet prospective renters, welcome them to the property, and understand their rental needs.
Follow up with leads multiple times by telephone and email.
Record and update prospective tenant information in Rent Manager promptly and accurately.
Advertise available units and conduct tours for prospective tenants.
Ask qualifying questions and pre-screen prospective tenants for eligibility.
Update availability reports and process applications, including credit checks and rental-history checks; submit processed applications to the Property Manager for approval and follow up with applicants about their status.
Complete lease agreements and assist with the verification process within three days of management approval.
Regularly inspect units and the property and report findings to the maintenance team.
Ensure apartments are ready for residents to move in on the agreed date.
Follow up promptly with prospects who did not lease and attempt to close the sale again; refer prospects to other portfolio properties when unable to assist.
Research and analyze local market trends in the assigned property area to maintain competitive pricing and amenities.
Assist with monitoring lease renewals in collaboration with the Property Management team.
Document and share prospect feedback with property managers to address unit complaints or concerns raised during tours.
Build the property's online presence through reviews from prospective and current tenants.
Perform other duties as assigned by management.