Leasing Agent

Meritus Property Group•Tacoma, WA

104d•$22 - $23

About The Position

As a Leasing Agent, you will represent Meritus and attract and retain tenants across its property portfolio. You will help keep properties fully occupied and support a positive tenant experience. The role includes leasing, sales, tenant communication, administrative work, rent collection, and coordination of property maintenance. Frequent commuting between properties is required.

Requirements

Strong leasing and sales skills and background.
Proficiency with CRM and Yardi Voyager software for property management tasks.
Administrative skills for handling lease agreements, rental applications, and related documentation.
Excellent customer service and communication skills to address tenant inquiries and concerns.
Knowledge of property maintenance procedures to coordinate repairs and maintain properties.
Ability to upsell services or amenities.
Customer relationship management skills to build positive tenant relationships and address tenant needs.
Ability to commute frequently between properties.

Responsibilities

Conduct property tours and show available units to prospective tenants.
Respond to prospective tenants’ inquiries and provide property information.
Process rental applications, including background and credit checks.
Prepare lease agreements and ensure paperwork is completed accurately.
Collect rent payments and maintain tenant records in a CMMS (Computerized Maintenance Management System).
Coordinate move-in and move-out inspections with tenants.
Address tenant concerns and maintenance requests in a timely manner.
Assist with property maintenance by scheduling repairs and coordinating with vendors.
Handle incoming calls using appropriate phone etiquette and provide customer service.
Upsell additional services or amenities to current and prospective tenants.
Maintain positive tenant relationships and support high tenant satisfaction.