Leasing Agent

Equity Real Estate Management LLC•Richmond, TX

21d•$19 - $20

About The Position

Equity Real Estate Management (EREM) is seeking a Leasing Agent to join its growing team. The company describes its culture as positive and forward-thinking, welcoming ideas and opinions and providing tools, autonomy, and opportunities for personal and professional growth. EREM’s mission is to provide innovative solutions to industry challenges and elevate service to residents, owners, investors, and lenders. Its core values are “All in,” “One team, one goal,” and “Building trust through transparency.” The Leasing Agent leases units, supports occupancy and renewals, promotes the property, and provides service to prospects and residents. The role also supports property operations through paperwork, data entry, inspections, resident events, safety practices, errands, meetings, and other tasks assigned by the Property Manager.

Requirements

Professional image.
Excellent communication skills in person and on the telephone.
Strong customer service orientation.
Ability to close a sale.
Ability to read and write English fluently; Spanish or other language abilities may be required.
Ability to accurately perform mathematical functions.
Basic computer data-entry skills.
Ability to report and perform accurate market studies.
Good organizational skills.

Responsibilities

Optimize occupancy by leasing units and maximizing an effective lease renewal program for existing residents.
Lease units by selling the products and services of the property.
Conduct site tours and demonstrate property amenities, model apartments, and available apartments.
Handle telephone inquiries and follow up with prospects from site visits, telephone inquiries, and other sources.
Work with property staff to develop and implement sales and marketing strategies.
Increase property traffic, maintain established closing ratios, and work to achieve or exceed budgeted occupancy percentages.
Maintain thorough product knowledge of the property and major competitors through site visits, tours, and telephone surveys.
Follow established policies and procedures for qualifying, screening, and accepting residency applicants.
Prepare rental paperwork accurately and on time; explain rental documents to new and existing residents and ensure documents are completed before move-in.
Maintain company customer service standards; respond to resident requests promptly, help minimize and resolve problems and complaints, and follow through to ensure resolution.
Maintain prospect, traffic, and leasing data; assist with other computer data entry and monthly closing as needed.
Help ensure grounds, buildings, and units are functional, safe, and attractive; visually inspect them regularly.
Ensure units are ready for showing; inspect units on move-in day and inspect move-outs to assess damages.
Assist with planning and hosting property-sponsored social functions for residents.
Follow safety procedures and report safety hazards.
Make bank deposits and perform other property-related errands as requested.
Attend required meetings and training seminars.
Perform other property-related tasks assigned by the Property Manager.