Leasing Agent

CSC Management - Spokane•Spokane, WA
•$17 - $20•Onsite

About The Position

CSC Management is seeking an outgoing, experienced, and driven Leasing Agent (also referred to as a Leasing Consultant) for a new acquisition in Spokane, Washington. The role supports marketing efforts and leads tours to secure apartment leases. The successful candidate will help broaden exposure for available apartments and sell apartments to prospective tenants. Bonuses are offered for successful leases. The Leasing Agent maintains a welcoming and professional leasing environment, assists prospective and current residents, processes applications and lease paperwork, supports property marketing and reporting, and helps ensure that the property and its models are clean and well maintained. CSC Management is a privately owned multifamily property management firm headquartered in Aspen, Colorado, with close to 5,000 units under management across the United States.

Requirements

  • Awareness of the rental landscape in Spokane, Washington.
  • Proficient knowledge of, and willingness to learn, Microsoft Office Suite, email, Dropbox, Google Drive, and online databases such as Entrata.

Nice To Haves

  • 1–3 years of experience in real estate, marketing, or sales; listed as preferred.

Responsibilities

  • Maintain a professional yet friendly atmosphere in the leasing office and other areas where prospective and current residents meet.
  • Keep the work area clean and organized.
  • Inspect model units and make-ready vacancies daily to ensure cleanliness.
  • Answer incoming calls, handle prospect, resident, and service-request calls, and transfer calls to the Manager when appropriate.
  • Greet prospective residents, determine their needs and preferences, and present the community and apartments professionally, highlighting features and benefits.
  • Monitor local market conditions and trends and share ideas with the Manager about property marketing and resident satisfaction.
  • Perform outreach marketing duties.
  • Complete lease applications, process application verifications, and notify prospective residents of results.
  • Complete lease paperwork and related addenda in accordance with CSC policy.
  • Accept rent and deposits, excluding cash and incomplete money orders, and provide receipts upon request.
  • Complete Guest Information forms for prospects, send thank-you notes, and follow up.
  • Enter phone and walk-in traffic from Guest Cards into the computer daily.
  • Inspect the property while on the grounds, pick up litter, and report service needs to the Manager, including cluttered patios, inoperable vehicles, broken windows, and water leaks.
  • Inventory office supplies weekly and report supply needs to the Manager.
  • Organize and file reports, leases, and paperwork daily.
  • Attend company meetings when requested.
  • Document all verbal and written resident communications in the lease-file conversation log.
  • Assist the Manager with daily and weekly reports, market surveys, and related tasks.
  • Accompany outside vendors on service-request calls for occupied apartments when necessary.

Benefits

  • Hourly pay rate of $17.00–$20.00.
  • Ongoing training and development in topics relevant to the property management industry.
  • Paid time off, including vacation, sick, and personal time, as well as paid holidays.
  • Performance bonus programs.
  • 401(k) and employer matching.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Health Savings Account.
  • Life insurance.
  • Parental leave.
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