Leasing Agent

Yugo • Manhattan, KS

3d • $10 - $10

About The Position

Yugo is a global student housing company focused on creating exceptional living experiences and supporting student success. The Leasing Agent is a key member of the apartment community and reports to the General Manager. This part-time, hourly non-exempt role handles leasing and marketing activities while supporting positive resident relations.

The position manages apartment rentals, move-ins, lease renewals, leads, prospect qualification, lease documentation, and move-in procedures in accordance with company policies. The Leasing Agent also supports occupancy and retention goals, resident satisfaction, and the overall presentation and operation of the community. The schedule is flexible and may include evenings and weekends as needed.

Requirements

• High school diploma, GED, or equivalent preferred; equivalent experience in residential properties, rental operations, or a related area may be considered in lieu of a degree.
• Relevant experience working at a property; university or college property experience is especially beneficial.
• Familiarity with property management software such as RealPage, Entrata, or similar systems.
• Strong interpersonal and communication skills, including the ability to build and maintain quality relationships.
• Strong customer service skills and the ability to manage difficult or emotional customer and staff situations, respond promptly to customer needs, and respond quickly to resident requests.
• Carbon Literacy Certification or willingness to undertake training.

Nice To Haves

• Experience working at a university or college property.

Responsibilities

• Greet prospective residents, conduct community tours, and communicate property features, amenities, and benefits to support leasing goals.
• Respond professionally and promptly to phone, email, and in-person inquiries from prospective and current residents.
• Process rental applications, secure deposits, and prepare lease agreements in compliance with company policies and Fair Housing regulations.
• Coordinate move-in and move-out processes, ensuring apartments are ready and residents receive a positive onboarding experience.
• Maintain accurate leasing records, guest cards, reports, lease files, and commission tracking documentation.
• Support lease renewals by distributing renewal notices and following up with residents to encourage retention.
• Assist with marketing and outreach initiatives, including community events, advertising, and local outreach to generate leads and increase occupancy.
• Monitor local market conditions, competitor pricing, and industry trends to support leasing and resident satisfaction strategies.
• Participate in weekly leasing meetings and provide updates on traffic, leasing activity, and market insights.
• Coordinate resident service requests with the maintenance team and follow up to ensure resident satisfaction.
• Contribute to the cleanliness, curb appeal, and presentation of the leasing office, model units, and community spaces.
• Build positive relationships with residents and assist in resolving concerns or inquiries professionally and with a customer-focused approach.
• Ensure compliance with company policies, Fair Housing standards, and applicable federal, state, and local regulations.
• Support community operations and team initiatives while maintaining a flexible schedule, including evenings and weekends as needed.

Benefits

• Competitive salary
• Leasing commission eligibility
• Comprehensive benefits package, including health, dental, and vision coverage
• 401(k) with 4% employer matching
• Three weeks of PTO
• Paid Wellness Time
• 11 paid holidays
• Paid parental leave
• One paid volunteer day
• One paid YuDay
• Company-paid short-term disability, long-term disability, and life insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED