Leasing Agent

S2 Residential•Norcross, GA

About The Position

The Leasing Agent at Terra at Norcross welcomes prospective residents, presents the community, secures leases, and helps convert prospects into residents. The role contributes ideas to the Management team about property marketing and resident satisfaction, while ensuring that resident experiences align with S2 Residential’s mission and core values. The Leasing Agent conducts tours and leasing conversations, verifies applicant qualifications, performs outreach and online marketing, and participates in resident events. The position also supports fair housing, regulatory, and compliance services and helps maintain the property, office, and model apartments. The role requires weekend availability; operating hours may change depending on the season, property needs, and resident activities.

Requirements

  • One year of experience as a Leasing Agent in a multifamily setting, or two years of customer service experience.
  • Consistently detail-oriented.
  • Strong organizational skills.
  • Excellent written and verbal communication skills.
  • Ability to listen and understand goals.
  • Ability to think creatively and innovatively.
  • Valid driver license and auto liability insurance.
  • Reliable transportation.
  • Ability to work weekends.

Nice To Haves

  • Knowledge of ResMan.

Responsibilities

  • Greet prospects, present the community, capture leases, and convert prospects to residents.
  • Contribute ideas to the Management team on property marketing and improving resident satisfaction.
  • Help ensure each resident experience aligns with S2 Residential’s mission and core values.
  • Engage with future and current residents and work to exceed their experience expectations.
  • Greet, tour, show, and close with qualified prospective residents.
  • Process income, rental, and employment information to verify qualification standards.
  • Perform outreach and online marketing.
  • Engage in and participate in resident events.
  • Manage fair housing, regulatory, and compliance-related services.
  • Walk the property and clean the office and model apartments as needed.

Benefits

  • Competitive pay with bonuses.
  • Medical, vision, and dental insurance.
  • Company-paid life insurance.
  • 401(k) with immediate vesting.
  • Paid vacation and holidays.
  • Professional or industry certification reimbursement.
  • Employee referral program.
  • Apartment rental discounts.
  • Company-sponsored events and team outings.
  • Employee Assistance Program.
  • Competitive commission structure.
  • S2 Residential onboarding training program.
  • Compliance training courses.
  • Mentorship by a peer who has graduated the mentor program.
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