Leasing Consultant
About The Position
Our apartment community is seeking an energetic, results-driven Leasing Agent to help maximize occupancy and resident satisfaction. The role manages the full leasing cycle, from prospecting and tours through lease execution and move-in coordination, while providing a professional, upbeat, resident-focused experience. As a first impression of the community, the Leasing Agent helps prospective residents find a home and presents the community and its offerings effectively. The ideal candidate is humble, hungry, and smart: open to learning and supporting the team, motivated to meet goals and improve performance, and emotionally intelligent and able to connect with a range of people. The position involves working in a fast-paced environment, managing multiple tasks, and selling both an apartment and the resident experience.
Requirements
- At least 2 years of customer service or sales experience; leasing, retail, hospitality, or real estate experience is preferred.
- Strong communication, presentation, and negotiation skills.
- High-energy, outgoing personality and professional appearance.
- Proficiency with Microsoft Office, including Outlook, Excel, and Word.
- Excellent organization and time-management skills.
- Must be available to work weekends and flexible weekday hours as needed.
- Ability to walk the property, show units including upper floors, and lift up to 25 pounds.
- High school diploma or equivalent.
Nice To Haves
- Previous experience in apartment leasing or residential property management is strongly preferred.
- Yardi experience is a plus.
- College coursework in business or real estate is a plus.
Responsibilities
- Greet, engage, and build rapport with prospective residents during tours and throughout the leasing process.
- Present available units and community amenities in an appealing, persuasive, and informative manner.
- Communicate the value and benefits of living at Lifestyle Apartments, including its features, services, and community lifestyle.
- Meet or exceed monthly leasing goals, occupancy targets, and follow-up metrics.
- Prepare, process, and review lease applications and documentation in compliance with Fair Housing regulations and company policies.
- Follow up with prospects by phone, email, and CRM systems to convert leads into leases.
- Assist with on-site and digital marketing, including social media content, outreach to local employers, and community events.
- Maintain accurate, current listings on platforms such as RentCafe, Zillow, and Apartments.com.
- Track traffic and leasing performance using internal reporting tools.
- Coordinate move-in logistics, welcome packages, and resident orientations.
- Provide timely, friendly service to current and prospective residents, resolve issues, and communicate effectively.
- Participate in resident retention initiatives, including renewal efforts, community events, and follow-up surveys.
- Assist with resident satisfaction efforts and address service-related concerns quickly and effectively.
- Maintain daily knowledge of apartment availability, pricing, and lease expirations.
- Assist with daily property and curb appeal inspections, model upkeep, and cleanliness.
- Coordinate with the Property Manager and maintenance team to ensure vacant units are market-ready.
- Enter prospect, traffic, and lease data into Yardi or CRM platforms in real time.
- Keep the leasing office and tour paths clean, organized, and welcoming.
Benefits
- Health insurance
- Dental insurance
- Paid time off
- Paid holidays
- Quarterly leasing bonus pool
- Year-end performance bonus
- Career growth opportunities within a fast-growing property management company
- Supportive, collaborative team culture focused on excellence and resident satisfaction
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
