Leasing Agent

Ginkgo Residential•Charlotte, NC

About The Position

The Leasing Consultant is the first point of contact for prospective residents and plays a key role in the leasing and sales process. The role focuses on creating welcoming experiences, building relationships with prospective and current residents, presenting the community and its homes, and supporting leasing success and resident satisfaction. The position also contributes to community upkeep, resident retention, teamwork, and shared property goals.

Requirements

Prior experience in property management, leasing, sales, or customer service is required.
Excellent communication, interpersonal, and organizational skills.
Ability to multitask in a fast-paced environment while maintaining attention to detail.
Ability to work collaboratively and independently.
Proficiency in Microsoft Office Suite.
Valid state-issued driver's license required.
A bachelor's degree in Business Administration, Real Estate, or a related field is preferred; alternatively, an associate degree plus 1 year of relevant work experience, or a high school diploma plus 3 years of relevant work experience, is required.
Must be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Must be able to work indoors and outdoors in all weather conditions.
Must be able to push, pull, lift, carry, or maneuver weights up to 25 pounds, and up to 50 pounds with assistance.
Regular travel may be required to assist other properties, attend training classes or meetings, or meet other job needs.
Must be able to work a flexible schedule, including evenings and weekends.

Nice To Haves

CALP designation.
Proficiency in property management software such as Entrata or Yardi.

Responsibilities

Greet and assist prospective residents in a friendly, professional, and welcoming manner, in person and over the phone.
Conduct property tours, showcasing amenities and available units and tailoring the experience to each prospect.
Answer questions and provide accurate information about leasing terms, pricing, and property policies.
Assist with processing lease applications and conducting background checks with attention to detail and integrity.
Maintain accurate records of leads, prospects, and follow-up activities.
Coordinate move-in and move-out processes to support smooth transitions for residents.
Support resident retention through effective communication, relationship building, and timely service.
Help maintain a clean, organized, and well-presented community environment.

Benefits

Competitive pay with performance incentives.
Comprehensive medical, dental, and vision benefits, including company-paid coverage.
Generous paid time off and holidays.
Work Anniversary Day Off.
Paid volunteer time.
401(k) with match.
Stock options.
Professional growth opportunities.
Supportive, dynamic work environment with housing perks.
Parental leave.