Leasing Agent

STYL Residential•Cordova, TN

About The Position

STYL Residential is hiring a Leasing Agent for its community in Cordova, Tennessee. The role is responsible for leasing apartments to prospective residents, providing exceptional customer service, and serving as a brand ambassador. The position is suited to a motivated person interested in growing a career in property management with a fast-growing company.

Requirements

Highly motivated, outgoing self-starter.
Superior customer service skills and the ability to resolve customer issues professionally with clear communication.
Reliable and team-oriented, with a positive attitude and willingness to learn.
Outstanding verbal, written, and listening skills.
Excellent negotiation and problem-solving skills.
Efficient time management and ability to prioritize multiple projects.
Strong interpersonal skills.
Availability to work weekends and extended hours based on community needs.

Nice To Haves

Bachelor’s degree.
Prior customer service or sales experience.
Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook.
A valid driver’s license and reliable transportation may be required based on specific property needs.

Responsibilities

Oversee the sales process and provide an exceptional tour experience for prospective residents.
Proactively follow up with current and prospective renters using and maintaining a customer relationship management database.
Build and maintain relationships with prospects and current residents to support retention and satisfaction.
Contribute to the community’s positive online reputation.
Partner with marketing to generate awareness, interest, and excitement through social media.
Assist with planning and executing resident engagement events.
Ensure tour paths, apartment homes, and amenity spaces are clean and meet company standards.
Follow company-standard opening and closing procedures.
Maintain product and market knowledge, including shopping competitive properties and completing market surveys.
Complete lease applications and assist with verification of application information.
Use customer service skills to resolve issues professionally.
Complete weekly leasing reports accurately and on time.
Inspect apartment homes before residents move in to support a superior move-in experience.
Accept rent payments, security deposits, and other applicable fees.
Perform other job duties as required.