Leasing Agent

WSLM Recruiting • Salt Lake City, UT

19d • $17 - $19

About The Position

Western States Lodging and Management is seeking a friendly, customer-focused Leasing Agent for its property management team. This entry-level role is suited to someone who enjoys working with people, has strong communication skills, and wants to develop a career in multifamily housing. The Leasing Agent works with an experienced team and receives guidance and training in apartment leasing, resident relations, and property operations.

The position offers hourly pay of $17–$19, with the starting rate based on experience and qualifications. It participates in a compensation program that provides opportunities for future pay growth based on performance and career development. Benefits include a 401(k) with a dollar-for-dollar company match up to 4%, hotel discounts at select company properties, and— for eligible full-time associates—medical, dental, and vision insurance, Health Savings Account options, optional supplemental coverage, and personal time off and vacation benefits.

Western States Lodging and Management manages hotel brands, senior living communities, and multifamily apartment communities throughout the western United States. Its stated mission is “Serving You Like Family,” and the company emphasizes meaningful work, professional development, and long-term career growth.

Requirements

• High school diploma or equivalent.
• 0–1 year of customer service, sales, hospitality, retail, or related experience.
• Excellent customer service and interpersonal skills.
• Strong verbal and written communication abilities.
• Ability to multitask, stay organized, and prioritize responsibilities in a fast-paced environment.
• Basic computer proficiency, including email and word processing applications.
• Willingness to learn and accept coaching from supervisors.

Nice To Haves

• Previous leasing or apartment industry experience.
• Basic knowledge of Fair Housing laws and rental housing regulations.
• Experience with property management software such as Yardi or similar platforms.

Responsibilities

• Welcome prospective residents and provide professional tours of available apartments and community amenities.
• Respond to leasing inquiries by phone, email, and in person.
• Assist applicants with rental applications and lease documentation.
• Conduct credit and background screenings in accordance with company policies.
• Maintain accurate records of leasing activity, applications, and resident files.
• Answer resident questions and direct service requests appropriately.
• Assist with marketing efforts to promote community occupancy.
• Support the property management team with daily administrative responsibilities.
• Deliver outstanding customer service throughout resident interactions.

Benefits

• Hourly pay of $17–$19, with future pay growth opportunities based on performance and career development.
• 401(k) with a dollar-for-dollar company match up to 4%.
• Hotel discounts at select Western States Lodging & Management properties.
• Medical, dental, and vision insurance plans for eligible full-time associates.
• Health Savings Account (HSA) options for eligible full-time associates.
• Optional supplemental benefits, including accident, critical illness, and hospital indemnity coverage.
• Personal Time Off (PTO) and vacation benefits for eligible full-time associates.
• Meaningful work, ongoing professional development, and opportunities for long-term career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED