Leasing Agent

Nolan Living•Hilliard, OH

17d•Onsite

About The Position

Nolan Living is hiring a full-time Leasing Agent in Hilliard, Ohio. The Leasing Agent serves as a welcoming first point of contact for prospective residents, helps them find a suitable apartment, supports leasing and move-in processes, and contributes to resident engagement and community presentation. The position is based in a professional office environment and reports to the Property Manager. It is non-exempt and scheduled for 40 hours per week, Monday through Friday, with Saturdays as needed.

Requirements

Prior multifamily leasing experience is preferred, or strong customer service and sales experience.
Strong communication and relationship-building skills.
Detail-oriented, organized, and tech-savvy.
Ability to work weekends and some evenings.
Knowledge of fair housing laws.
Positive, proactive attitude and a genuine interest in helping people.
High school diploma or GED, or at least 6 months of relevant experience.
Valid U.S. driver's license.

Nice To Haves

Prior multifamily leasing experience.

Responsibilities

Welcome and assist prospective residents in person and over the phone.
Conduct tours and follow up with leads.
Prepare move-in files and ensure apartments are move-in ready.
Support marketing efforts, including outreach and online listings.
Maintain accurate leasing paperwork and resident files.
Participate in resident events and community engagement.
Monitor amenities and maintain a polished, welcoming environment.
Achieve a 40% or higher closing ratio and uphold compliance standards.

Benefits

Competitive pay with monthly commission potential: $100 per lease or renewal over 6 months and $50 per lease or renewal under 6 months.
On-site housing discount starting at 30%, increasing with tenure.
Generous PTO and vacation time.
Up to 15 paid holidays.
401(k) with company match.
Health, dental, and vision insurance.
Company-paid life insurance.
Health Savings Account with company match.
Flexible Spending Account.
Employee Assistance Program.
Ongoing training and career development.