Leasing Agent

KMB Property Management•Iowa City, IA

171d

About The Position

The Leasing Agent markets, shows, and leases rental units, ensuring rental activities are conducted legally and efficiently while serving the best interests of customers and the company. The role keeps current on availability, amenities, pricing, and market conditions; assists prospective residents through unit tours and the application process; and maintains leasing and marketing activity records. It also supports lease renewals, move-out and turnover activities, and vacant-unit readiness checks. The position reports directly to the Property Manager and is largely self-driven according to company and customer needs.

Requirements

High school diploma or equivalent.
Six months of sales experience and/or six months of previous property management experience.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and government regulations.
Ability to write reports and business correspondence.
Ability to present information effectively and respond to questions from managers, clients, customers, and the general public.
Ability to calculate figures and amounts such as discounts, prorates, and percentages.
Ability to solve practical problems and interpret written, oral, diagrammatic, or scheduled instructions.
Ability to learn and use computer software, including Microsoft Word, Excel, Outlook, and property management software as needed.
Minimum typing speed of 60 WPM.
Current, unencumbered driver’s license and a licensed and insured vehicle maintained in neat, clean, and good operating condition.
State of Iowa Sales Person License, or ability to obtain one within six months of employment.

Nice To Haves

Experience with publishing software.

Responsibilities

Keep current on unit availability, amenities, prices, and market conditions.
Greet prospective residents, determine their needs, and show units.
Accurately explain units, amenities, tenant selection criteria, and the application process.
Collect applications and fees thoroughly and accurately, and process applications promptly.
Use company selling skills and provide good customer service.
Observe Fair Housing Practices.
Update leasing activity and other reports as requested.
Track marketing sources and conversion ratios.
Participate in staff meetings and answer questions about traffic, closing ratios, and market conditions.
Administer the lease renewal process, including preparing reports, contacting current residents, and preparing and executing renewal leases.
Assist with unit turnover by conducting pre-move-out inspections and assessing units.
Walk vacant units regularly to complete property condition reports and ensure units are move-in ready.