Lease Up Coordinator

Conifer Realty LLC • Flemington, NJ

8d • $24 - $25 • Remote

About The Position

The Lease Up Coordinator is a temporary, eight-week role supporting the lease-up of Apartments at Three Bridges in Flemington, New Jersey. The coordinator converts a lottery list of more than 6,000 names into qualified appointments by conducting scripted outbound calls, texts, and emails. The role is fully remote and works under the supervision of the onsite Community Manager. It is a high-volume, process-driven position measured by daily contact volume, response time, and appointments set; lease closing, intake interviews, document collection, and eligibility decisions are handled by others. The position is 40 hours per week and pays $24.00–$25.00 per hour. The posting states that the temporary engagement has no benefits.

Conifer Realty, LLC develops, owns, and manages affordable housing communities. The company describes a 500-member team and a mission to create affordable, thriving, and sustainable communities where people feel they belong. It is an Equal Opportunity Employer.

Requirements

• High school diploma or equivalent.
• At least 1 year of outbound calling, scheduling, sales development, or customer service experience.
• Comfort with high-volume phone and text outreach, including 50 or more calls per day.
• Strong written communication and a professional phone presence.
• Reliable broadband internet with a minimum speed of 50 Mbps, a quiet work environment, and a USB headset.
• Comfort using CRM software, scheduling tools, and standard productivity software.
• Ability to work scheduled evening shifts on a rotation to extend response coverage.

Nice To Haves

• Prior leasing, apartment marketing, or call-center experience.
• Familiarity with affordable housing, LIHTC, Section 8, or HCR-administered programs.
• Experience with lead-management platforms such as Yardi RentCafé, Knock, Entrata, or comparable systems.

Responsibilities

• Complete 45–60 meaningful outbound touches per day, including calls, texts, emails, and CRM notes, for an assigned segment of the lottery list.
• Maintain 10–15 live conversations per day and set 1–2 qualified appointments per day for the Intake Specialist.
• Respond to inbound leads within 15 minutes during business hours in accordance with the response-time SLA.
• Follow an 8–12 touch nurture cadence over 21 days for each assigned name and document every touch in the CRM using disposition codes.
• Use approved scripts, Fair Housing-compliant language, and lottery and eligibility pre-screening questions on every call.
• Schedule appointments in the Intake Specialist’s calendar and attach lead notes covering household size, income range, language preference, and urgency.
• Confirm appointments 24 hours and 2 hours beforehand to reduce no-shows.
• Participate in the daily 15-minute pipeline standup hosted by the Community Manager.
• Escalate complex eligibility, accessibility, or compliance questions to the Community Manager rather than interpreting policy independently.

Benefits

• The posting states that this temporary engagement has no benefits. It also describes Conifer Realty’s general compensation package as including ongoing training and development, 13 holidays, 15 days of paid time off, a 401(k) with company match, medical coverage, an HSA, a dependent care flexible spending account, dental and vision coverage, company-paid life insurance, short- and long-term disability insurance, and a wellness program; these are not offered for this temporary engagement according to the posting.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED