Lease Up Community Manager - Redmond

Greystar•Redmond, WA

3d•$92,196 - $100,000•Onsite

About The Position

Greystar is hiring an experienced Lease Up Community Manager to manage the day-to-day operations of an assigned apartment community. The role oversees team members, daily activities, and property resources to meet budgeted financial and operational goals while ensuring compliance with company policies and applicable housing laws and regulations, including Fair Housing, the Americans with Disabilities Act, and the Fair Credit Reporting Act. The Community Manager contributes to property budgeting and financial performance, manages leasing and resident relations, oversees maintenance and property presentation, supervises staff, and supports the relationship with the property owner or client. The role may require routine local travel for bank deposits, training, outreach events, and other work-related needs. The work is based in an office environment, with frequent exposure to outdoor conditions and the need to access all parts of the property and amenities. The posted salary range is $92,196–$100,000. The role may also be eligible for performance-based bonuses. Greystar describes its culture as focused on people, genuine relationships, shared values, and inclusion, and offers training and development opportunities.

Requirements

Previous property management experience is required; fee management experience is preferred.
At least 4–6 years of relevant experience applying property management, sales, marketing, and customer service skills to manage an apartment community, resolve customer issues, complete financial records and reports, increase sales revenue, and coordinate team work.
Demonstrated ability to hire, lead, direct, evaluate, and manage team members, including maintenance specialists.
Proficiency in Microsoft Office Suite and in internet, word-processing, spreadsheet, and database-management programs.
Strong proficiency with property-management software; Entrata, Yardi, and/or OneSite experience is preferred.
Experience creating and adhering to budgets and completing fiscal reporting; financial aptitude.
Excellent communication skills, including the ability to read, write, and communicate effectively.
Excellent conflict-resolution and customer-service skills.
Ability to manage multiple priorities in a fast-paced environment.
Detail-oriented and self-motivated, with the ability to work independently, lead, and collaborate as part of a team.
Bachelor’s degree from an accredited college or university is preferred, particularly in Business Management, Real Estate, or a related field.
Hold any licenses or certifications required by state and local jurisdictions.
Valid driver’s license required to drive a golf cart on the property.

Nice To Haves

Fee management experience.
Bachelor’s degree in Business Management, Real Estate, or a related field.
Experience with Entrata, Yardi, and/or OneSite property-management software.

Responsibilities

Manage daily property operations, team activities, and resources to meet established financial and operational goals.
Contribute to property budgets by reviewing financial statements, marketing information, and operational reports.
Set rent rates, collect and post rent and fees, make bank deposits, and prepare and review monthly financial status reports.
Review and approve vendor, contractor, and service-provider invoices; reconcile work or purchases, verify insurance certificates, code charges, and coordinate related communications.
Control expenses within the approved budget and manage the petty cash fund.
Oversee lease enforcement, including approving resident applications, discounts, and renewals; conduct apartment inspections; follow notice requirements; handle evictions; and impose and collect allowable late fees and charges.
Analyze market and economic trends and implement short- and long-range marketing and leasing strategies to achieve occupancy and revenue goals.
Promote resident satisfaction and retention by responding to complaints, questions, requests, and service issues in a timely manner.
Ensure maintenance team members meet company standards for responding to and completing resident service requests.
Inspect the property, grounds, buildings, and amenities and take action to maintain safety, cleanliness, appearance, and appeal.
Interview, hire, orient, train, supervise, and manage the performance of property staff in accordance with company policies and practices.
Support the client/owner relationship through meetings, property tours, performance updates, and responses to owner requests.
Complete accounting, financial, administrative, and other reports, and perform other duties as assigned or necessary.
For California-based Community Managers, use the California Lease File Checklist to ensure lease documents are complete, compliant, and consistently organized.
Maintain required licenses or certifications and a valid driver’s license for driving a golf cart on the property; ensure other on-site staff with golf-cart access also have valid licenses.

Benefits

Housing discounts of up to 40% at Greystar communities, subject to discount and unit availability for onsite team members.
Cell phone allowance.
Monthly bonus incentives; onsite roles may be eligible for weekly, monthly, and/or quarterly bonus programs.
Competitive medical, dental, vision, disability, and life insurance; low or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
Paid sabbatical of six weeks after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, and hospital indemnity coverage.
Pet insurance and legal plans.
Charitable giving program and benefits.
Training and development opportunities.