Lease Administration

Cushman & Wakefield • New York, NY

7d

About The Position

The Lease Administration role supports the onsite management team and leasing activities. The position creates positive first impressions for visitors, prospects, and residents by providing a welcoming and professional experience. It generates interest in the community through property tours, answers questions about amenities, the local community, and grounds, and highlights the quality and lifestyle of the apartment homes. The role also assists prospects with the application process and helps ensure apartments are ready for move-in.

The position provides service to residents to exceed expectations and support resident retention. It also uses attention to detail, planning, and organizational skills to complete office activities and coordinate rental paperwork. The role operates in a professional office environment and may require travel between properties and buildings in varying outdoor weather conditions. Compensation is listed as $34.74–$40.865384; actual pay may vary based on factors including location, experience, qualifications, and other eligibility factors.

Requirements

• High school diploma, GED, trade, technical, or vocational school.
• At least 1 year of related experience.
• Effective communication and customer service skills.
• Basic computer skills in a Windows environment.
• Courtesy and professionalism.
• Strong organization and ability to meet deadlines.
• Follow company policies and procedures.
• Professionalism and ability to work as a team player.
• Ability to travel up to 5% of the time.
• Ability to travel between floors and climb stairs, and to travel outdoors between buildings in varying weather conditions.
• Ability to remain stationary (sitting or standing) for 85% of the time and regularly operate office machinery.

Responsibilities

• Tour the property with prospects and answer questions about amenities, the local community, and grounds.
• Promote the community by highlighting its quality and the lifestyle of an apartment home.
• Collect appropriate information and initiate background checks to assist prospects in qualifying for an apartment home.
• Ensure apartments are prepared for move-in.
• Provide service to residents to exceed expectations and support resident retention.
• Perform required office activities and coordinate paperwork related to apartment home rentals.
• Assist the leasing activities of the leasing staff.
• Perform other duties as assigned.

Benefits

• Eligible employees may enroll in health, vision, and dental insurance.
• Flexible spending accounts and health savings accounts are generally available to eligible employees.
• Retirement savings plans are generally available to eligible employees.
• Life and disability insurance programs are generally available to eligible employees.
• Paid and unpaid time away from work are generally available to eligible employees.
• Competitive pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED