Lease Administration

Cushman & Wakefield•New York, NY
•$35 - $41

About The Position

The Lease Administration role supports the onsite management team and helps create a welcoming, positive experience for prospects and residents. The employee generates interest in the community, assists with leasing activities and rental paperwork, helps prepare apartments for move-in, and provides service intended to exceed resident expectations and support retention. The role also includes coordinating office activities, following company policies and procedures, and performing other duties as assigned. The position operates in a professional office environment and involves routine use of standard office equipment. It requires travel between properties and buildings, including outdoors in varying weather conditions. The employee may need to move between floors and climb stairs, and may be stationary (sitting or standing) for 85% of the time. Travel may be up to 5% of the time, varying in frequency and duration.

Requirements

  • At least 1 year of related experience.
  • High school diploma, GED, or education from a trade, technical, or vocational school.
  • Effective communication and customer service skills.
  • Basic computer skills in a Windows environment.
  • Courtesy and professionalism.
  • Organization and ability to meet deadlines.
  • Ability to be a professional team player.

Responsibilities

  • Tour the property with prospects and answer questions about amenities, the local community, and the grounds.
  • Promote the community by highlighting its quality and the lifestyle of an apartment home.
  • Collect information and initiate background checks to help prospects qualify for an apartment home.
  • Ensure apartments are prepared for move-in.
  • Provide service to residents to exceed expectations and maintain resident retention.
  • Perform office activities and coordinate paperwork related to apartment home rentals.
  • Assist with the leasing activities of the leasing staff.
  • Follow company policies and procedures.
  • Perform other duties as assigned.

Benefits

  • Eligible employees may enroll in health insurance, vision insurance, and dental insurance.
  • Flexible spending accounts and health savings accounts.
  • Retirement savings plans.
  • Life and disability insurance programs.
  • Paid and unpaid time away from work.
  • Competitive pay.
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