Learning Experience Designer

Sentry Insurance Agency•Stevens Point, WI

2d•Hybrid

About The Position

Sentry’s Learning Experience Designers use technology and learning theory to create innovative learning solutions. This role crafts engaging, effective learning experiences that empower associates and drive business outcomes by applying performance-based workplace learning principles, User Experience methodologies, and modern technologies. The designer partners with subject matter experts and stakeholders to assess performance needs, create learner-centric solutions, and develop multimedia-rich learning assets aligned with Sentry’s strategic goals. The position designs learning journeys across e-learning, live facilitated learning, immersive simulations, blended programs, and performance support systems. It applies UX principles, learning technologies, and authoring tools to promote learning effectiveness and transfer to on-the-job performance. The role also manages projects using approaches including Agile, evaluates business impact through data analytics, and stays informed about industry practices and emerging technologies. The position follows a hybrid schedule, with optional work from home on Mondays and Fridays and office attendance Tuesday through Thursday. Sentry provides technology and tools for both office and home workspaces. The job description also describes benefits and professional development opportunities, including tuition reimbursement, insurance coverage, paid time off, volunteer time off, and a company 401(k) match.

Requirements

Bachelor’s degree or equivalent work experience.
At least 3 years of related work experience.
Experience designing, developing, and implementing learning solutions using rapid prototyping, storyboards, and instructional script-writing techniques.
Experience with e-learning authoring tools and integrating with LMS platforms.
Proficiency in writing, editing, and proofreading learning content.
Knowledge of contemporary adult learning theories and instructional design models, and ability to develop innovative learning solutions with minimal supervision.
Experience applying adult learning theories and instructional design frameworks to professional learning engagements.
Ability to write effective instructional text and media scripts for learning and instructional resources.
Visual and graphic design skills, including the ability to storyboard and produce finished graphics.
Proficiency in current instructional design tools, video and audio creation and editing tools, and applicable programming languages.
Experience with hybrid, in-person, and virtual design and delivery; podcasts, microlearning, learner-centric design, e-learning, social media, and video solutions.

Nice To Haves

A degree in Learning Experience Design, Instructional Design, User Experience Design, Talent Development, or a related field is highly preferred.

Responsibilities

Partner with subject matter experts and business stakeholders to conduct needs assessments, define performance-based learning objectives, and align solutions with business priorities.
Design and develop learner-centric experiences across e-learning, live facilitated learning, immersive simulations, blended programs, and performance support systems.
Apply User Experience design principles and learning technologies and authoring tools to support learning effectiveness and transfer to on-the-job performance.
Create storyboards, scripts, visual designs, e-learning, videos, assessments, and other visually appealing, interactive, multimedia-rich learning materials that follow graphic design principles and brand standards.
Apply project management principles, including Agile methodologies, to deliver learning projects on time and within budget.
Develop and implement evaluation strategies using data analytics to measure business impact and provide data-driven recommendations.
Stay current with trends and best practices in performance-based learning, UX, and emerging technologies; research new approaches and participate in peer reviews and constructive feedback.
Design and deliver hybrid, in-person, and virtual learning experiences and solutions such as podcasts, microlearning, e-learning, social media, and video.

Benefits

Optional work from home on Mondays and Fridays, with office collaboration Tuesday through Thursday.
Technology and tools provided for both office and home workspaces.
Depending on location, an on-site cafeteria stipend or meal allowance.
Sentry University and a tuition reimbursement program.
Group medical, dental, and vision insurance.
Parental leave, pet insurance, caregiver leave, and wellness resources.
HSA, FSA, and Dependent Care FSA options.
Paid time off.
Paid Volunteer Time Off.
A 100% company match on the first 8% contributed to the 401(k) each pay period, with immediate vesting.