Learning Experience Designer

VHB•Orlando, OK

2d•$60,000 - $80,000•Hybrid

About The Position

Under general supervision, the Learning Experience Designer designs, develops, evaluates, and revises training programs, courses, learning experiences, instructional materials, and performance-support tools for VHB employees and/or clients. The role applies instructional design, adult learning, accessibility, universal design, user experience, multimedia, and artificial intelligence (AI) principles to create engaging and effective learning experiences. AI-assisted work must be reviewed and validated using human judgment to ensure accuracy, relevance, confidentiality, accessibility, and alignment with VHB standards. The position develops learning solutions in in-person, virtual, blended, and e-learning formats. It collaborates with subject matter experts and stakeholders, analyzes learner and business needs, and creates end-to-end experiences that can include instruction, practice, assessment, reinforcement, coaching, job aids, and post-learning support. The designer evaluates feedback and other data and updates learning experiences to meet training and performance goals. This is a full-time hybrid position based in Orlando, Florida. The Florida annual base salary range is $60,000 to $80,000. Eligible employees may receive incentive compensation and merit-based increases, in addition to benefits described in the posting.

Requirements

At least 2 years of training, instructional design, and/or learning design experience in a corporate or business setting focused on adult learners.
BA/BS in Human Resources, Education, or a related discipline.
Working knowledge of instructional design, adult learning theory, learning experience design, visual learning design, accessibility, universal design, and interactive training techniques.
Knowledge of learner-centered design, user experience principles, creative teaching strategies, and performance-support methods.
Proficiency with AI tools relevant to learning, content development, research, analysis, or productivity, or demonstrated interest and willingness to develop proficiency in these tools.
Ability to evaluate AI-generated or AI-assisted content for accuracy, accessibility, confidentiality, appropriateness, and alignment with learning and business objectives.
Solid analytical, creative, and problem-solving skills.
Experience with learning management systems.
Proficiency with Microsoft Office Suite.
Experience with e-learning software such as Adobe Premiere, Articulate, or comparable tools.
Excellent verbal, written, and interpersonal communication skills.
Team orientation and the ability to perform multiple tasks independently in a timely manner and collaborate effectively and positively with coworkers.
Self-motivation, strong organization, adaptability, and attention to detail.
Skills and knowledge commensurate with required experience and job level.

Responsibilities

Design in-person, virtual, blended, and e-learning solutions for employees and/or clients.
Collaborate with subject matter experts and stakeholders to ensure content is accurate, relevant, and aligned with learning and business needs.
Analyze learner, performance, and business needs to identify appropriate learning and performance-support solutions.
Determine the content, skills, behaviors, and resources that best address target-audience needs.
Design end-to-end learning experiences that may include instruction, practice, assessment, reinforcement, coaching, job aids, and post-learning support.
Assist in designing and developing learning platforms and resources for online, blended, and traditional courses.
Select and use appropriate formats—including print, graphics, audio, visual, video, and multimedia—based on the audience, content, and delivery environment.
Develop learning activities, scenarios, assessments, job aids, and other resources that support knowledge application and workplace performance.
Research and recommend best practices, instructional resources, technologies, AI tools, and multimedia to support learning.
Use AI tools when appropriate and consistent with VHB policies and procedures; review, validate, and edit AI-assisted outputs using human judgment.
May develop and deliver train-the-trainer programs and facilitate learner research, design workshops, usability testing, or pilot programs.
Evaluate learner feedback, assessment results, usability, and other available data, and modify learning experiences to better meet training and performance goals.
Participate in professional and personal development aligned with career goals, including continued development of AI literacy and knowledge of emerging learning technologies.
Perform job functions in compliance with applicable federal, state, and local regulations and VHB policies and procedures.

Benefits

Eligibility to participate in the VHB 401(k) plan.
Medical insurance.
Dental insurance.
Vision insurance.
Life insurance.
Disability insurance.
Wellness programs.
Tuition reimbursement.
Recognition programs.
Eligible employees may receive annual incentive compensation bonuses, spot bonuses, and merit-based salary increases.
Flexible, hybrid work environment.