Learning Experience Designer

VHB•Orlando, FL

1d•Hybrid

About The Position

Under general supervision, the Learning Experience Designer designs, develops, evaluates, and revises training programs, courses, learning experiences, instructional materials, and performance-support tools for VHB employees and/or clients. The role applies instructional design, adult learning, accessibility, universal design, user experience, multimedia, and artificial intelligence (AI) principles to create engaging and effective learning experiences, with human judgment and quality review applied to all deliverables. The designer develops in-person, virtual, blended, and e-learning solutions; works with subject matter experts and stakeholders; and analyzes learner, performance, and business needs to identify suitable learning and performance-support solutions. Learning experiences may include instruction, practice, assessment, reinforcement, coaching, job aids, and post-learning support. The role also researches learning practices and technologies, uses and reviews AI-assisted work where appropriate and consistent with VHB policies, and evaluates feedback and results to improve learning experiences. This is a hybrid position in Orlando, Florida. The full-time annual base salary range for a Florida-based employee is $60,000 to $80,000. Eligible employees may also receive incentive and spot bonuses and merit-based salary increases. VHB describes its work environment as technology-empowered, people-driven, collaborative, inclusive, and flexible, with opportunities for learning and development.

Requirements

At least 2 years of training, instructional design, and/or learning design experience in a corporate or business setting focused on adult learners.
BA/BS in HR, Education, or a related discipline.
Working knowledge of instructional design, adult learning theory, learning experience design, visual learning design, accessibility, universal design, and interactive training techniques.
Knowledge of learner-centered design, user experience principles, creative teaching strategies, and performance-support methods.
Proficiency with AI tools relevant to learning, content development, research, analysis, or productivity, or demonstrated interest and willingness to develop proficiency in these tools.
Ability to evaluate AI-generated or AI-assisted content for accuracy, accessibility, confidentiality, appropriateness, and alignment with learning and business objectives.
Solid analytical, creative, and problem-solving skills.
Experience with learning management systems.
Proficiency with Microsoft Office Suite.
Experience with e-learning software such as Adobe Premiere, Articulate, or comparable tools.
Excellent verbal, written, and interpersonal communication skills.
Team-oriented, with the ability to perform multiple tasks independently in a timely manner and collaborate effectively and positively with coworkers.
Self-motivated, highly organized, adaptable, and detail-oriented.
Skills and knowledge must be commensurate with required experience and job level.

Responsibilities

Design in-person, virtual, blended, and e-learning solutions for employees and/or clients.
Collaborate with subject matter experts and stakeholders to ensure content is accurate, relevant, and aligned with learning and business needs.
Analyze learner, performance, and business needs to determine appropriate learning and performance-support solutions.
Determine the key content, skills, behaviors, and resources that best meet the needs of target audiences.
Design end-to-end learning experiences that may include instruction, practice, assessment, reinforcement, coaching, job aids, and post-learning support.
Assist in designing and developing learning platforms and resources for online, blended, and traditional courses.
Select and use appropriate print, graphic, audio, visual, video, and multimedia formats for the audience, content, and delivery environment.
Develop learning activities, scenarios, assessments, job aids, and other resources that support knowledge application and workplace performance.
Research and recommend best practices, instructional resources, technologies, AI tools, and multimedia to support learning.
Use AI tools when appropriate and consistent with VHB policies to support research, analysis, content development, accessibility, and workflow efficiency.
Review, validate, edit, and apply human judgment to AI-assisted outputs to ensure accuracy, relevance, confidentiality, accessibility, and alignment with VHB standards.
May develop and deliver train-the-trainer programs and facilitate learner research, design workshops, usability testing, or pilot programs.
Evaluate learner feedback, assessment results, usability, and other available data, and modify learning experiences to better meet training and performance goals.
Participate in professional and personal development aligned with career goals, including continued development of AI literacy and knowledge of emerging learning technologies.
Perform job functions in compliance with applicable federal, state, and local regulations and VHB policies and procedures.