Learning Experience Designer

Universal Orlando•Orlando, FL

24d

About The Position

The Learning Experience Designer is the primary design expert within the Leadership Capability & Learning COE, translating strategic capability priorities into engaging, effective development experiences such as e-learning and instructor-led training. Working in close partnership with the Sr. Manager, Leadership Capability, the designer brings strategic direction to life through creative, learner-centered design, with significant creative autonomy and a focus on behavior change. The role also serves as the COE’s visual and design standard-bearer, owning visual design standards and templates and ensuring consistent, high-quality presentation across program materials, participant guides, presentations, and digital assets. The designer owns internal instructional design and learning production tools, explores emerging learning technologies, and partners with Learning Operations on technology decisions affecting leader-facing platforms. The position requires consistent attendance and participation in Environmental, Health & Safety responsibilities in accordance with established UDX policies, procedures, training, and team-member involvement activities. Other duties may be assigned.

Requirements

Bachelor’s degree in Instructional Design, Learning Technology, experience design, or a related field, or equivalent demonstrated experience supported by a portfolio.
At least 3 years of experience designing and building learning or development experiences end to end.
Proficiency in e-learning authoring tools such as Articulate Storyline, Articulate Rise, Adobe Captivate, or equivalent.
Strong visual design and visual communication skills, demonstrated through a portfolio of high-quality work across multiple formats and modalities.
Portfolio submission is required with the application.
Working knowledge of adult learning theory and learning science, with the ability to explain why design choices work and how they relate to adult learning.
Experience designing learning beyond the classroom, such as simulations, scenario-based learning, experiential modules, or immersive digital learning assets.
High-standard proficiency in PowerPoint or equivalent presentation design.
Ability to perform each essential duty satisfactorily; reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Consistent attendance.

Nice To Haves

Experience with AI-powered learning tools, immersive learning platforms, or adaptive learning technologies.
Experience establishing or contributing to visual design standards, template systems, or brand guidelines for a team or function.
Background in experience design, interaction design, or UX, including outside an L&D context.
Experience in a COE, consulting environment, or complex matrixed organization where strategic direction may be ambiguous and design solutions must be developed without a complete brief.
Experience in a fast-moving, operationally complex industry such as hospitality, entertainment, or retail.

Responsibilities

Design and build simulations, scenario-based experiences, experiential labs, and immersive learning environments that require leaders to make decisions in realistic situations.
Develop engaging e-learning and digital learning assets that extend development into the flow of work.
Translate capability priorities and design direction into concrete learning experiences and creative solutions.
Prototype rapidly, pilot with learners, gather feedback, and iterate to optimize behavior change.
Build reusable design assets, templates, and components to accelerate work and maintain consistency across the COE portfolio.
Establish and maintain the COE’s visual design standards for program materials, participant guides, presentations, and digital assets.
Develop a practical, flexible, easy-to-use template library that enables others to maintain design standards.
Apply visual storytelling to leadership experiences, aligning each narrative arc with its instructional design.
Translate leadership concepts, capability frameworks, and development models into clear visuals for varied audiences.
Improve how the COE communicates its strategy, impact, and value through decks, one-pagers, infographics, and other visual formats.
Select, manage, and maintain proficiency in internal instructional design and learning production tools.
Monitor and experiment with emerging learning technologies, including AI-powered development tools, immersive and simulation platforms, and adaptive learning technologies.
Recommend changes to the COE’s learning design practices based on developments in the field and challenge existing approaches.
Partner with Learning Operations on technology decisions involving leader-facing platforms, ensuring alignment on sustainability, budget, and operational support.
Integrate AI into learning design and delivery to support personalization, scalability, and effectiveness.
Follow established UDX Environmental, Health & Safety policies, procedures, and training, and participate in team-member involvement activities.
Perform other duties as assigned.