Learning Experience Designer

Signature HealthCARE, LLC•Jeffersontown, KY

11d•Onsite

About The Position

Signature HealthCARE is seeking a Learning Experience Designer to lead and collaborate on academies, simulations, and enterprise learning experiences for employees and leaders in a complex, highly regulated post-acute care environment. The role is based at the company’s Corporate Office in Louisville, Kentucky. This hands-on position owns projects end to end, from needs analysis and design strategy through development, launch, and measurement. The designer also serves as a learning consultant to senior leaders, using human-centered and action-oriented design, scenario-based and gamified practice, AI-enabled content production, and evidence-based evaluation. The role includes partnering with executives to diagnose performance needs and recommend solutions; designing and producing blended learning and leadership programs; building simulations, scenarios, and AI-enabled role-plays; applying accessibility and mobile-first practices; partnering with Learning Operations, LMS administrators, and IT; and evaluating and improving learning through learner feedback, performance data, and business-impact measures.

Requirements

Bachelor’s degree in instructional design, learning technologies, education, organizational development, or a related field.
At least 7 years designing and developing learning in corporate, healthcare, leadership development, or similarly complex environments.
Portfolio demonstrating built leadership development, simulation, scenario-based, or gamified learning, including analysis, design rationale, and results.
Proven ability to influence executives and senior stakeholders, present recommendations, and manage expectations.
Fluency in modern design methods, including iterative ADDIE, SAM/agile, design thinking, action mapping, and performance consulting, with judgment to choose among them.
Working knowledge of learning science and complex-skill design, including retrieval and spacing, cognitive load, multimedia principles, 4C/ID, and Merrill’s First Principles.
Strong skills in writing objectives, designing scenarios and assessments, and evaluating beyond satisfaction and completion.
Hands-on expertise with modern authoring and AI-enabled production tools and ability to learn new tools quickly.
Experience designing blended programs across eLearning, instructor-led, virtual, simulation, microlearning, video, and performance support.
Strong project management skills and ability to manage multiple projects with minimal direction.
Excellent writing, storytelling, visual design, facilitation, and communication skills.
Sound judgment in a fast-paced, regulated environment, balancing creativity with compliance, quality, and speed.

Nice To Haves

Master’s degree in a related discipline.
Experience in healthcare, skilled nursing, post-acute care, or another regulated industry.
Credentials such as CPTD, APTD, ATD Master Instructional Designer, PMP, or AI-related certifications.
Experience designing AI-enabled role-play, conversational practice, or adaptive learning.
Familiarity with LMS and LXP platforms, learning analytics and xAPI, and digital badging.

Responsibilities

Partner with executives and senior stakeholders to diagnose business problems, recommend appropriate solutions, turn strategic priorities into measurable learning outcomes, present concepts and results, manage scope and expectations, and report impact in business terms.
Lead the full learning design cycle, from needs analysis through pilot and iteration, choosing appropriate methods such as ADDIE, SAM/agile, design thinking, or action mapping.
Write measurable, behavior-based objectives tied to business outcomes and apply learning science and complex-skill design principles.
Translate complex clinical, operational, financial, and regulatory content into practical learning experiences.
Build blended learning assets, including eLearning, microlearning, video, facilitator guides, case studies, and job aids.
Design realistic simulations and scenarios that let learners practice decisions and receive feedback, using whole-task design and progressively more difficult tasks where appropriate.
Create AI-enabled role-plays for high-stakes conversations and structured debriefs aligned with healthcare simulation standards.
Use game mechanics such as branching decisions, levels, and leaderboards when they add value; create scoring guides, rubrics, and facilitator tools and work with subject-matter experts to ensure scenario accuracy.
Design leadership curricula aligned with organizational capabilities, values, and priorities, including cohort journeys with prework, live and virtual sessions, simulation, coaching, and application assignments.
Design for transfer through reinforcement, performance support, and job aids, and improve programs using learner feedback and performance data.
Use AI-enabled authoring, video, avatar, and voice tools to produce content; design for mobile-first access, universal design for learning, and accessibility standards; and support virtual, hybrid, and in-person delivery.
Partner with Learning Operations, LMS administrators, and IT while maintaining design standards and version control.
Develop evaluation strategies that measure behavior change and business impact, define practical measures, analyze data and feedback, refine solutions, and share insights with leaders.
Stay current on instructional design, simulation, gamification, and AI in learning.