Learning Experience Designer

null, AAA Texas LLC•Coppell, TX

About The Position

The Learning Experience Design & AI Lead designs and delivers innovative, learner-centered experiences that drive measurable business outcomes. The role uses Learning Experience Design (LxD) methodologies, AI-powered solutions, and data-driven insights to align learning initiatives with workforce transformation and future skill needs. It also serves as an internal consultant to modernize learning practices, build organizational capability, and continuously optimize learning effectiveness through analytics and experimentation. The role creates adaptive learning journeys that extend beyond courses, including performance support, AI coaching, copilots and agents, virtual facilitators, simulations, practice environments, social learning, and learning in the flow of work. It applies learning science, behavioral design, and human-centered design principles to improve engagement and retention. As an innovation leader, the position promotes modern learning design practices, coaches instructional designers, and leads workshops, design reviews, and learning labs. It identifies opportunities to use AI for content creation, curation, personalization, assessment design, and learner support; evaluates emerging AI technologies and advises on their responsible and effective use. The role defines success metrics and uses performance data, learner feedback, analytics, and experimentation to improve learning experiences and business impact, while partnering with business stakeholders to identify opportunities for experiential learning to accelerate skill development.

Requirements

  • Bachelor’s degree in Human Resources Management, or an equivalent combination of education and experience, or a Bachelor’s degree in Business Administration/Management.
  • 4–6 years of experience designing enterprise learning solutions.
  • High proficiency in modern learning experience design (LxD), including digital, experiential, and AI-enabled approaches, and knowledge of emerging technologies and their impact on workforce skills.
  • High proficiency designing end-to-end learning experiences, including role-based journeys, performance support, and applied learning solutions.
  • High proficiency leveraging generative AI tools to create, personalize, and scale learning content and experiences.
  • Medium proficiency applying learning science, behavioral design, and human-centered design principles to improve engagement, retention, and performance.
  • Medium proficiency analyzing data and applying insights to measure learning effectiveness, optimize experiences, and drive business outcomes.
  • High proficiency in verbal and written communication, collaboration, and influencing, including partnering with stakeholders and leading initiatives in a matrixed environment.
  • Medium proficiency with traditional and modern authoring software and tools such as Articulate, Vyond, and Adobe.
  • Medium proficiency with Microsoft Office software, including Word, Excel, SharePoint, Outlook, PowerPoint, and InfoPath.
  • High proficiency in organization and time management, including the ability to multitask and manage multiple projects simultaneously.

Nice To Haves

  • 1–3 years of experience applying AI tools and technologies to learning design or content development.

Responsibilities

  • Design immersive, AI-enabled, learner-centered experiences that drive measurable business outcomes.
  • Create adaptive learning journeys that include performance support, AI coaching, copilots or agents, virtual facilitators, simulations, practice environments, social learning, and learning in the flow of work.
  • Apply learning science, behavioral design, and human-centered design principles to maximize engagement and retention.
  • Serve as an internal consultant and innovation leader, driving adoption of modern learning design practices across the learning organization.
  • Coach instructional designers on modern learning design methodologies and AI-enabled development practices.
  • Lead workshops, design reviews, and learning labs to build team capability.
  • Identify opportunities to use AI to accelerate content creation, curation, personalization, assessment design, and learner support.
  • Define success metrics and continuously improve learning experiences using performance data, learner feedback, analytics, experimentation, and other data-driven insights.
  • Evaluate emerging AI technologies and advise on best practices for responsible and effective use of AI in learning design.
  • Partner with business stakeholders to identify and deliver opportunities where experiential learning can accelerate skill development.

Benefits

  • Health coverage for medical, dental, and vision.
  • 401(k) savings plan with company match and pension.
  • Tuition assistance.
  • Floating holidays and PTO for community volunteer programs.
  • Paid parental leave.
  • Wellness programs.
  • Employee discounts on membership, insurance, travel, entertainment, services, and more.
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