The Learning Experience Design & AI Lead designs and delivers innovative, learner-centered experiences that drive measurable business outcomes. The role uses Learning Experience Design (LxD) methodologies, AI-powered solutions, and data-driven insights to align learning initiatives with workforce transformation and future skill needs. It also serves as an internal consultant to modernize learning practices, build organizational capability, and continuously optimize learning effectiveness through analytics and experimentation. The role creates adaptive learning journeys that extend beyond courses, including performance support, AI coaching, copilots and agents, virtual facilitators, simulations, practice environments, social learning, and learning in the flow of work. It applies learning science, behavioral design, and human-centered design principles to improve engagement and retention. As an innovation leader, the position promotes modern learning design practices, coaches instructional designers, and leads workshops, design reviews, and learning labs. It identifies opportunities to use AI for content creation, curation, personalization, assessment design, and learner support; evaluates emerging AI technologies and advises on their responsible and effective use. The role defines success metrics and uses performance data, learner feedback, analytics, and experimentation to improve learning experiences and business impact, while partnering with business stakeholders to identify opportunities for experiential learning to accelerate skill development.
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Job Type
Full-time
Career Level
Senior