Learning Experience Designer, WW Sales Learning & Development

Apple•Cupertino, CA

About The Position

Apple is seeking a Learning Experience Designer for its WW Sales Learning & Development team. The role designs and develops high-impact learning experiences that build capability across Apple’s global sales organization, from individual contributors through senior leaders. The designer partners with program leads, subject matter experts, and cross-functional teams to turn business needs into engaging, scalable development solutions. The work spans instructor-led, virtual, self-paced, and blended learning, including leadership development curricula. The designer develops learning objectives, content architectures, facilitator guides, participant materials, and multimedia assets. Programs should be relevant across regions, cultures, and delivery formats, and designed with evaluation and continuous improvement in mind. The role also explores AI-driven tools, adaptive learning platforms, and other emerging technologies to create personalized learning experiences and improve scale and efficiency. Deliverables should follow Apple brand standards, using a conversational, intelligent, and elegant style.

Requirements

Typically, at least 7 years of related experience.
Bachelor’s degree in Instructional Design, Learning Sciences, Organizational Development, Education, or a related field, or equivalent experience.
Background in instructional design, training facilitation, sales enablement, or a similar function.
Strong portfolio demonstrating end-to-end design of learning programs across multiple formats.
Understanding of adult learning principles, competency-based development, and evidence-based design practices.
Knowledge of channel sales, including strategies and processes for scaling and evolving impactful training programs.
Experience designing for leadership or professional development audiences.
Outstanding communication, presentation, and storytelling skills, including the ability to distill complex topics into clear, engaging content.
Ability to craft value propositions for training programs and articulate a vision across teams.
Strong collaboration and relationship-building skills, with the ability to establish trust, credibility, and influence across cross-functional and multi-directional partners.
Passion for continuous improvement, curiosity to uncover gaps, resilience in managing ambiguity, and drive to create solutions.
Proficiency in Keynote, LMS/CMS management, graphic design applications such as Photoshop and Illustrator, Final Cut Pro, and HTML/CSS editing and creation.

Nice To Haves

8 or more years of related experience.
Master’s degree; it is a plus but not required.
Familiarity with competency frameworks such as Korn Ferry Leadership Architect or similar.
Experience with or strong interest in AI-powered learning tools, adaptive learning, or applying emerging technologies to instructional design.

Responsibilities

Design learner-centered learning experiences across instructor-led, virtual, self-paced, and blended modalities, aligned with business priorities and applicable to learners’ roles.
Partner with program leads to define learning objectives and scope deliverables that address performance development opportunities.
Develop content architectures, facilitator guides, participant materials, and multimedia assets for new and existing programs, including leadership development curricula.
Collaborate with cross-functional teams to gather information, refine objectives, and produce relevant, high-quality content.
Build measurement strategies, such as Kirkpatrick or similar approaches, into program design and use participant feedback, engagement data, and business outcomes to improve programs.
Design modular, adaptable content for global audiences, regions, cultures, and delivery formats.
Identify opportunities to increase scale, automate workflows, and improve efficiencies.
Explore and integrate AI-driven tools, adaptive learning platforms, and emerging technologies into learning experiences.
Stay current on adult learning theory and instructional design trends, and propose ideas for developing talent at scale.
Apply Apple brand standards to learning deliverables.